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Communications Supervisor

Burbank, California



City of Burbank

301 E. Olive Avenue, Suite 101

Burbank, CA 91502

Phone: 818-238-5000






Salary: $4,451 - $6,135/month



Application Deadline: 8/3/12




The City of Burbank is seeking a Communications Supervisor to coordinate and supervise the overall operation of the Police Communication Center during an assigned shift; and to perform related work as required.


In this challenging position, you will coordinate and supervise the activities of the Communication Center to ensure a timely response to calls for service by field units; operate a 911 emergency telephone system; send and receive computer messages and route them to the appropriate destination; operate a computer terminal to enter, modify or retrieve data; perform the duties of a Communications Operator when necessary; prepare required reports and summaries of Communication Center activities; train staff including new employees; evaluate employee performance and make appropriate training recommendations; investigate complaints and recommend appropriate action; and assist with scheduling, developing, and implementing policy.


Requirements include five years experience as a Burbank Police Communications Operator or equivalent along with knowledge of the rules and regulations of the Federal Communication Commission covering the operation of radio receivers and transmitters; policies and procedures of the Communications Center manual, Burbank Police Department’s General Orders, and City Administrative Procedure; California Penal and Vehicle Codes, and The City’s Municipal Code; and the Department’s CAD system and related communication equipment. The ability to speak clearly and concisely; think clearly and act quickly in emergencies; maintain accurate records; simultaneously receive, dispatch, and record information utilizing a computer data base system; work rotating shifts; establish and maintain effective working relationships with fellow employees, supervisors, and the public; and lead a work group to achieve the goals and objectives of the Communication Center and the Burbank Police Department is also needed. A valid California Class “C” driver’s license or equivalent may be required at time of hire. 



We offer a starting salary of $4,451 to $6,135 per month plus superb benefits including City- contributed retirement plan, cafeteria-style health benefits, and tuition reimbursement. 


Resumes will not be accepted in lieu of a City of Burbank application. 



Please apply online at:




To obtain an application:


Please visit Human Resources




Call our 24-hour Jobline at:





Completed application must be returned NO LATER THAN 5:00 P.M. Friday, August 3, 2012 to Human Resources, City of Burbank, 301 E. Olive Avenue, Suite 101, Burbank, CA 91502.




The City of Burbank is an Equal Opportunity Employer.











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