administrative, or dispatching experience
Experience in emergency
dispatching, law enforcement, &/or emergency-related services is highly
Ability to operate a
variety of communications and office equipment
keenness of observation; firmness; tact; reliability; good judgment; and a state
of physical and mental health consistent with the ability to perform assigned
The ability to
communicate effectively with others who may be agitated, have an altered state
of consciousness, injured, hysterical or angry, and from a variety of
Ability to quickly
prioritize and take appropriate actions
Ability to minimally
meet all Public Safety Dispatcher Selection Requirements as prescribed by the
California Commission on Peace Officer Standards and Training (CA POST ), POST
Administrative Manual sections 1956-1960
Ability to successfully
pass the CA POST Public Safety Dispatcher Basic Training within 12 months of
Ohlone prides itself as
a Learning College with the motto of “A World of Cultures United in Learning”
and we are looking for staff who embrace diversity in serving students of varied
backgrounds and learning styles, highly ethical, trustworthy, credible, loyal
and is respectful of diverse views and opinions
The college has a firm
commitment to environmental sustainability and looks to all employees to support
this important goal.
Entry Level Applicants must submit one of the following:
Verification of successful completion of the P.O.S.T Dispatcher Academy dated
within two (2) years of application, OR
Verification of successful completion of the P.O.S.T. Entry-Level Dispatch
Selection Test Battery examination (Education and Experience section). You may
also submit “T-Score” documentation (of 45 or higher) from another California
Public Agency. The certification of the examination must be dated within 6
months of the closing date of this job announcement.
Lateral Applicants must submit documentation of one of the
Possession of a valid State of California Peace Officer Standards and Training (P.O.S.T.)
Dispatcher Basic Certificate; OR
Currently working as a public safety dispatcher, and can show proof of
successful completion of the agency-specific dispatcher training program.
More than one position available.
Positions are 75%, 12 month, classified positions.
Salary and benefits prorated for less than 100% positions.
Position is funded by categorical funds, and employment is subject to those
funds being available.
Under the direction of the Chief of Campus Police Services, receive and transmit
routine and emergency radio messages and telephone calls from personnel and the
public; process and respond to requests from field personnel for information;
dispatch police, fire and medical personnel as appropriate; maintain related
records and logs.
Telephone and radio procedures, techniques and etiquette.
Oral and written communication skills.
Interpersonal skills using tact, patience and courtesy.
Data control procedures and data entry operations.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Operation of a computer and assigned software.
Modern office practices, procedures and equipment.
Receive and transmit routine and emergency radio messages and telephone calls
from personnel and the public.
Process and respond to requests from field personnel for information.
Dispatch police, fire and medical personnel according to established guidelines
Maintain a variety of records and logs.
Assure confidentiality of records.
Learn policies and objectives of assigned program and activities.
Learn local geography, street locations, important buildings and landmarks of
Learn police, fire and medical organization, operations, radio procedures and
Communicate effectively both orally and in writing.
Establish and maintain cooperative and effective working relationships with
Complete work with many interruptions.
Operate a computer and assigned software.
Work confidentially with discretion.
Work patiently with individuals who exhibit emotional stress or other demanding
situations determining proper course of action.
Respond to radio and telephone calls and perform clerical duties simultaneously.
Receive calls and send radio messages to and from security personnel; route
calls and dispatch officers to campus locations; coordinate flow of
communications between organizational services to assure appropriate and timely
response to local needs and emergencies.
Respond to informational requests from personnel; utilize an assigned computer
system to input data and extract information related to incidents and reports;
input ticket, appeal and hearing information into an assigned database;
establish and maintain automated records as directed.
Maintain various logs concerning daily activities, services dispatched and
related information; maintain records related to dispatch activities, incidents
and assigned duties; compile and maintain statistics relating to the Jeanne
Operate standard office and dispatch equipment including a telephone, radio
system, computer and assigned software.
Communicate with campus administrators, local police, fire, animal control and
medical emergency units to exchange information, coordinate activities and
resolve issues or concerns; confer with outside fire, police and medical
agencies to request and provide assistance and information as needed.
Monitor inventory levels of office supplies; order, receive and maintaining
inventory of office supplies.
Respond to inquiries and provide general information to the public regarding
security services and procedures; issue and distribute keys and parking permits
Order and maintain inventory of a variety of materials.
Perform related duties as assigned.
Any combination equivalent to:
Graduation from high school and sufficient training and experience to
demonstrate the knowledge and abilities listed above.
Completion of the Public Safety Dispatchers’ Basic Course within twelve (12)
months of employment and Continuing Professional Training every two years.
compliance with the CA Commission on Peace Officer Standards and Training (CA
POST ) selection standards, per Commission Regulation 1957, public safety
dispatchers must be assessed for verbal, reasoning, memory, and perceptual
abilities. As a result, Ohlone College Campus Police, requires a CA POST
Entry-level Dispatcher Test Battery Score (“T-Score”) of 45. A previous CA Post
T-Score of 45 (or higher) for a public safety dispatcher (within six months
previous of the closing date for this position) will be accepted.
Range 28: $30,042 - $38,342.25 annually; $2,503.50 - $3,195.00/month
Transcripts issued outside the United States require a course-by-course analysis
with an equivalency statement from a certified transcript evaluation service
verifying the degree equivalency to that of an accredited institution within the
USA. This report must be attached with the application and submitted by the
HEALTH AND WELFARE BENEFITS*
Medical, dental, vision, life insurance, EAP and LTD
Membership in Public Employees’ Retirement System Candidates hired on or after
January 1, 2013 are subject to restrictions imposed by PEPRA)
Contribution to O.A.S.D.I. (Social Security)
Paid sick leave
Paid holidays and district-paid floating personal days
Summer 4/10 schedule (Fridays off)
Longevity pay step increase based on your years of service
Section 125 Flexible Medical Spending Plan
457(b) Deferred Compensation Plan (employee contributes)
403(b) Tax Shelter Annuity Plan (employee contributes)
*Benefits will be prorated for positions less than 100%
& Control Act of 1986:
Applicants selected for positions will be required to provide identification and
employment eligibility as outlined in the federal “Immigration Reform & Control
Act of 1986.”
A multi-campus single community college district, Ohlone College is located in
the southern portion of the San Francisco Bay in California; serving 12,000
students per year. The District has a main campus in the City of Fremont and a
newly constructed campus in the City of Newark. Ohlone College is an ethnically
diverse institution that promotes innovation and continuous improvement in
departments and divisions. The College is named for the native population living
in the area when Mission San Jose was founded. The Fremont campus is located
just south of the historical Mission. The Newark Campus is located near
Interstate 880 and emphasizes programs in health, environment, and technology.
The District is strongly committed to the principles of equal opportunity and to
hiring qualified staff who reflect the diversity of our community. The District
encourages a diverse pool of applicants and does not discriminate on the basis
of sex, race, religious creed, color, national origin, ancestry, age (40 or
over), medical condition, genetic information, marital status, sexual
orientation, gender, gender identity, gender expression, disability, military
and veteran status, pregnancy/childbirth/breastfeeding or related medical
condition or any other protected basis in any of its policies, practices, or
procedures. The college encourages applications from all qualified applicants.
If you have a disability and are in need of special services, equipment, or
facilities in order to apply or interview for this opening, please call the
Human Resources office at: (510) 659-6088.
Offers of employment are contingent upon Governing Board approval. Employment
with Ohlone Community College is not complete or official until applicants meet
all pre-employment requirements. All new employees are required to submit
official transcripts and proof of freedom from tuberculosis. In addition you
will be required to provide identification and employment eligibility as
outlined in the federal “Immigration Reform & Control Act of 1986.”
Pre-employment tests and/or medical examinations may be required. Ohlone
Community College does not sponsor H1B visas. Employees must sign the Oath or
Affirmation of Allegiance and submit fingerprints for CA Department of Justice