Police Records Clerk, Dispatcher
5720 College Road
Lisle, IL 60532
Application Deadline: Until Filled
University Police – Lisle Campus
Chief of University Police, through the Deputy Chief of Police.
Provides first line contact with all offenders and the general public; who enter the University Police Department. Provides directions, instructions, and explanations regarding a variety of general issues which may include information regarding public service, victim impact panel, detention center procedures, etc.. Shall require filing reports into case files, preparing new case files, maintaining open and closed files, maintaining an inventory of supplies and forms; keeping written logs; researching prior records of clients; entering, distributing and maintaining records and documents. Answers the telephone, takes and relays messages. Acts as receptionist; completes file initiation by obtaining information from the offender, parents, agency personnel, the Court or other related departments or entities. Requires appropriate communications with the judiciary, other persons in the judicial system, outside community organizations, individuals and the public; requires responding to employees, co-workers and superiors in a cooperative and constructive manner; requires proving support to other department personnel by responding to requests for information and assistance. Shall compose routine correspondence in response to inquiries from the general public, shall assist in initial inventory of office supplies and provide information as to supply levels, may prepare charts, reports, forms and other documents for use throughout department, student I.D. cards and other relevant information relating to police operations. Serve as “Keeper of Records” for purposes of court, through the DuPage County Court System. Supervise dispatch staff, facilitate scheduling and time-off requests.
Essential Job Responsibilities:
Minimum Job Requirements:
High School Diploma
Law Enforcement or Fire Service Dispatching preferred; Law Enforcement or College Security/Policing Experience accepted.
Interpersonal, verbal and written communications ability. Must be able to type 30wpm and use a desktop computer.
Specific Knowledge, Licenses, Certifications:
LEADS certification preferred or willingness to become certified. Emergency Medical Dispatcher certification preferred.
Supervisory Responsibility (if applicable):
Shall supervise all dispatch personnel, maintaining the work schedule, tracking and supervising time-off request to ensure they don’t interfere with University Police operations. Provide employee disciplinary action as needed within University and Police Department guidelines.
Office work, seated at several computer terminals using various communications equipment and providing general reception to the University Police office. Looking at computer monitors for up to (8) hours per day, with two days off. Regularly remaining seated for up to (8-12) hours per day, (5) days per week.
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