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Police Administrative Lieutenant

Brookfield, Illinois



Chicago Zoological Society

Brookfield Zoo

3300 Golf Road

Brookfield, IL 60513

Phone: 708-688-8400

Fax: 708-688-8930    



Application Deadline: 7/4/14



Police Administrative Lieutenant



Since the opening of Brookfield Zoo in 1934, the Society has had an international reputation for taking a cutting-edge role in animal care and conservation of the natural world.  The Society is an active partner in wildlife protection programs around the world, including the Sarasota Dolphin Research Program, the world’s longest-running study of bottlenose dolphins.  We have pioneered the field of conservation psychology, the study of how people connect with animals and nature. We are able to reach so many audiences each year, including 2 million zoo guests engaged by unique exhibits and programs; some 250,000 schoolchildren, campers, and families who participate in award-winning science education programs; nearly 24,000 teachers who take part in our professional development workshops; and, diverse communities across Chicagoland.  The Chicago Zoological Society’s Brookfield Zoo is known throughout the world as a leader in animal welfare and conservation, this venerable institution also serves as a potent economic engine, top tourism attraction and award-winning educational institution.


This position contributes to the success of the Chicago Zoological Society (“CZS”) performing duties as an armed officer to ensure the safety and protection of life and property, prevention of crime, apprehension of criminals, and the enforcement of laws and Society rules to protect Society assets and support the Society’s goal of providing an excellent, safe guest experience and workplace.  This position is responsible for supervisory and administrative duties including, planning, organizing and directing assigned activities of the Police Department.


The Police Administrative Lieutenant is second in command to the Chief of Police for Public Safety and is   responsible for administering the enforcement of park rules, regulations and maintaining a secure environment for guests, employees, facilities and the animal collection. Under the direction of the Chief of Police and working with the Police Operations Lieutenant, directs, supervises assigned employees, including but not limited to: hiring, selection, assignment, scheduling, training and development, coaching and counseling and disciplinary actions. Ensures that established policies and procedures are followed, as well as assure the enforcement of park rules, compliance with state, federal and local statutes and regulations.  Sets performance standards and goals for Sergeants and completes timely annual and/or probationary performance evaluations, including evaluations for staff members who perform dispatch duties.  Reviews reports written by subordinates, and the Police Operations Lieutenant, monitors performance and provides coaching and counseling when necessary and recommends personnel actions.


Performs the duties as an Initial Contact under the Society’s Incident Response Plan.  Coordinate communications and assists at the Command Post during activations of the Incident Response Plan.  In the absence of the Director of Public Safety/Chief of Police, assumes the role of Incident Commander.


Assists the Police Operations Lieutenant with preparation of work schedules for regular and seasonal employees to assure adequate staffing levels for rotating shifts to meet operating needs and for special events. Provides administrative support for the Police Department, including but not limited to yearly, quarterly and monthly reports.  Responsible for maintaining all emergency medical, case, night and daily activity reports, schedules and other department records and reports as required.


Assists the Sergeants in the preparation and administration of daily roll call, inspects the appearance of subordinates for day and afternoon shifts and assigns officers to special details as required.  Explains new directives, information regarding special events and other activity occurring in the park, and reviews/relays relevant information from a variety of sources, including municipal police agencies for officer safety, current trends and/or special watches.  Responsible for keeping supervisors timely informed of non-routine incidents or situations or that have the potential to impact the department or another department within the Society.


Works with supervisors and the senior Safety Manager to reinforce a safety culture within the Public Safety Department.  Works with Police Department staff on hazard identification and reporting, including unsafe work practices, inclusion of safety-specific details in written reports, and coordination of safety training for the Public Safety Department. Reports incidents and corrective actions taken immediately to safety and a supervisor.  Complies with and ensures subordinates follow safe work practices. Inspects equipment and vehicles daily for any defects and uses personal protective equipment and automobiles as assigned in the completion of duties. 

Manages the Park Safety Officer Program.  Working with assigned Sergeant(s), oversees all aspects of the program to include selection, assignment, scheduling, training, performance evaluation and disciplinary actions.


Patrols Zoo property and enforces and administers park rules; state, federal and local statutes and regulations.  Prepares field reports and required paperwork in accordance with established department procedures. Adheres to work schedules defined by the department using a rotating schedule, including nights, weekends and holidays.  Patrols the park and adjacent boundaries using a patrol car, golf cart, on foot or bicycle as assigned.  Responds to basic inquiries from Police Officers and Park Safety Officers and conducts appropriate follow up.  Responds to dispatch calls, including, but not limited to: opening/securing buildings/facilities and gates; pick-up and delivery of monies between point of sales locations and Cash Control; pick up of monies and completing appropriate documentation for collection of revenue from various machines/donation boxes or other sources and delivering same to Cash Control; assisting motorists with vehicular problems; securing a scene, interviewing participants and witnesses; and collecting other related information for documentation purposes.  Coordinates activities or responds to emergency situations per established protocols including, but not limited to: resource hospital standard operating procedures, internal Incident Response Plan and the Tactical Animal Response Intervention Plan. Directs vehicle traffic in a safe manner inside parking lots and on streets surrounding the park as assigned.  Keeps work area and equipment in a clean and functional condition.  Provides positive public relations and respond to inquiries and requests for information.


Maintains order and investigates suspicious activities of guests and staff.  Determines course of action, reprimands or warns individuals, detains or expels from park and/or arrests and books persons committing crimes in violation of statutes and as appropriate to the situation. Interviews complainants and witnesses; analyzes probable sequence of events; seeks additional data through research; identifies arrests and takes into custody offender(s) for probable cause; advises such persons of their constitutional rights; searches subjects for office safety and testifies in court proceedings to provide known facts and evidence. Transports arrested individuals to appropriate jurisdictions for further processing as necessary.


Following established operating procedures from Resource Hospital, administers first aid treatment for injury or illness, including but not limited to: monitoring life signs, stabilizing victims, transporting individuals to hospitals via ambulance.  Prepares patients for transport to local hospital, including lifting patients on a backboard or stretcher, patient extrication or assisting with patient care in the ambulance.


Monitors facilities, parking lots and adjacent properties for safety, hazards and security.  Patrols by drive-by and physical check, to observe, prevent or terminate unlawful acts; report/document crimes, unusual situations or safety issues; responds to calls or initiates action and backs-up other units as required.


Assists the Chief of Police in the formulation of department protocol, guidelines, rules and regulations including recommendations for operating procedural improvements and short and long-term planning. Recommends performance standards and goals to the Chief of Police.  Provides assistance in law enforcement and other assigned activities to local community police departments as requested or assigned.  Responsible for the preparation of the bimonthly time records, assists the Chief in the preparation of department budgets and works with the Risk Associate with the purchasing processes.


Monitors department team activities administered by subordinates. Administers and actively participates on assigned department team(s) including, but not limited to: vehicle maintenance, investigations, EMS, keys/locks; training; incident response; radios; employee parking and firearms.  Prepares and submits monthly activity reports.  Assists Risk Associate with the Society’s cellular telephone and pager program.  Works with various providers to ensure the Society’s equipment is current, the most efficient and cost effective for the institution.  Assists with the maintenance of the Police Department’s computers, including making recommendations on equipment, software, training and repairs.



This position includes the following requirements:

  • Associate’s degree in Criminal Justice or other related field or equivalent combination of training and/or experience required.

  • Must have successfully completed and passed to minimum standards Illinois Police Academy.

  • Minimum of five years relevant experience as a patrol officer in law enforcement, including minimum of three years supervisory experience required.

  • Must be knowledgeable of applicable federal, state and local civil and criminal statutes on which charges and arrests are executed, including laws of arrest, search and seizure.

  • Must possess knowledge of standard police rules and regulations and learn the Society Public Safety department standard operating procedures within 3 months of hire.

  • Valid Illinois EMT license or obtain license of State of Illinois Emergency Medical Technician license within one year of hire.  Must complete system entry process at designated Resource Hospital within 90 days of hire or within 90 days of obtaining valid EMT license, if later, and must attend continuing education classes as mandated by EMS Regional Hospital and department standards.

  • Valid Fire Owners Identification Card required.

  • Must be able to successfully complete qualifications with department-issued weapons (.45 caliber, shotgun, .223 caliber, .308 caliber, 45/70 caliber, .375 caliber and .458 caliber) as specified in CZS Police Department guidelines as soon as feasible after hire or as otherwise specified by the Illinois State Training Board.  Must maintain firearm qualifications.

  • Must possess a strong ability to understand, communicate, carry out and supervise oral and written instructions; prepare clear, comprehensive written reports and accurately review reports.  Must be able to analyze situations quickly and objectively and determine proper course of action.

  • Ability to use common security and other equipment, including, but not limited to: medical and extrication equipment, computers, portable radios and other emergency equipment.

  • Strong communications and interpersonal skills required.  Must be able to maintain confidence, establish an excellent rapport with co-workers and guests, and maintain excellent public relations.  Must have the ability to work effectively with Society staff and guests at all levels.

  • Ability to handle sensitive information and to distinguish confidential materials and information.

  • Must possess strong problem-solving, decision making and prioritization skills.  Ability to work well under pressure, meet critical deadlines and manage time and staff effectively.

  • Requires an eye for detail and accuracy.

  • Must have basic computer proficiency with Microsoft Outlook, Word and Excel.

  • Experience and/or ability to work and interact effectively with a diverse, multicultural audience.

  • Valid driver’s license required.  Illinois residents must possess a valid Illinois license within 90 days of hire.  Valid out-of-state license required for out-of-state residents.


The desirable/preferred qualifications

include the following:

  • Prior experience supervising a minimum of 25 employees preferred.

  • Prior experience working with budgets, payroll and/or purchase orders preferred.

  • Multilingual ability, Spanish fluency a plus.


Additional Information:


This is a full-time position which includes rotating weekends, evenings and holidays as assigned.  Individual must gain a strong working understanding of department operations and procedures, the Society’s mission, vision, values and operating philosophies and how work activities impact the operation of the zoo and other departments.  Assignments and instructions are given from superior officers who review and evaluate work methods and results through reports, observations and discussions.  Maintain a high level of customer service and work with staff to ensure that the highest level of customer service is delivered.  Position requires the use of sound judgment in the command of subordinates to ensure effective services.  Must be able to effectively operate the Police Department and represent the department in the absence of the Director of Public Safety/Chief of Police.  Position requires the use of sound, independent judgment in the command of subordinates to ensure provision of effective services.  Must represent the department and Society in a courteous, professional manner at all times.



If interested in being considered for this opportunity, please visit the CZS Career Center to obtain more details about the position and to apply by submitting your profile.  ONLY ACCEPTING ONLINE APPLICATIONS.


The deadline for applications is on or before July 4, 2014.



Please visit our website at:


Please look for requisition 522BR.




The Chicago Zoological Society is an Equal Opportunity Employer / Affirmative Action Employer – Minorities / Women / Veterans / Disabled.











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