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Executive Director

Mattoon, Illinois



Coles County Emergency Communications Center

10500 State Highway 16

Mattoon, IL 61938

Phone: 217-348-7332

Fax: 217-348-0571





Commensurate with qualifications and experience


Population: 57,000


Application Deadline: 5/30/09




Coles County Emergency Communications Center

Position Announcement:


Executive Director



Coles County is seeking a highly motivated and experienced person to lead the Coles County Emergency Communications Center. This position oversees the County Emergency Communications Center for Coles County that serves a population of 57,000.



Desirable Attributes:

  • Bachelors Degree in a related field including, but not limited to Public Safety, Business, Communications, Public Administration, and/or possess a minimum of 5 years administrative knowledge and experience in a similar sized dispatching agency

  • Knowledge of: operations, services and activities of a dispatch center, computer aided dispatch (CAD) Federal, State and Local codes, laws and regulations, communications equipment including radio systems, 911 systems and CAD systems

  • Be able to demonstrate competencies in staff and office management, budgeting, planning and constituent public relations

  • Residency requirement of Coles County within 1 year of employment

  • ICS and NIMS certification preferred

  • Experience in grant writing

  • Pass a successful background check


Responsibilities will include,

but are not limited to the following:

  • Functions may include, but are not limited to the following:

  • Plan, organize, direct and manage the operations and activities of the dispatch center

  • Plan, develop and oversee the work of staff involved in receiving, evaluating and transmitting of emergency and routine voice radio messages

  • Implement the Communication Center’s goals and objectives, establish performance standards and methods

  • Develop and implement policies and procedures

  • Manage employees through subordinate supervisors

  • Review and evaluate employees’ work performance

  • Participate in selection of staff

  • Coordinate staff training

  • Recommend discipline

  • Evaluate the overall operations of the Communications Center

  • Prepare various reports on operations and activities

  • Participate in budget preparation and administration

  • Prepare cost estimates, monitor and control expenditures

  • Oversee, monitor and maintain a variety of dispatch equipment

  • Work with county and city staff along with other outside agencies to ensure systems are working properly

  • Recommend the purchase of supplies and equipment for the communications center

  • Administer and supervise programs for the maintenance and repair of the communication and dispatch systems

  • Maintain liaison between divisions, other city or county departments, vendors and contractors, answer questions and provide information to the public and to the Board of directors

  • Investigate complaints and recommend corrective actions

  • Stay abreast of new trends and innovations

  • Develop and maintain an effective working relationship with agencies within the County providing similar services

  • Prepare a variety of analytical and statistical reports and correspondence on operations and activities

  • Build and maintain positive working relationships with co-workers, other employees and the public using principles of good customer service

  • Perform related duties as assigned




Salary will be commensurate with qualifications and experience. Please include a detailed salary history along with your resume.



Application process:


To be considered for this position, applicants must submit a resume post marked no later than May 30th, 2009. Candidates whose resumes indicate the required education and experience most directly related to the position will be invited to participate in the selection process. All notices will be sent via email. If email is unavailable, notification will be sent via standard U.S. mail.



Resumes should be sent to:


Coles County Sheriff’s Office

c/o Executive Director Search Committee

701 Seventh Street

Charleston, IL 61920






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558   4/27/09-5/31/09