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Community Service Officer

Des Plaines, Illinois



City of Des Plaines

1420 Miner Street, Room 503

Des Plaines, IL 60016

Phone: 847-391-5486

Fax: 847-827-2292



Salary: $45,172 - $61,114 annually

Population: 58,364

Sworn Officers: 98

Application Deadline: 10/5/18



The City of Des Plaines has a terrific employment opportunity for highly motivated individuals who are seeking a rewarding career working for the City. The City is soliciting applications from interested persons to join our organization as our next Community Service Officer. Community Service Officers are full-time positions, working out of the Support Services Division of the Police Department that perform standard regulation, citation and administrative work in non-sworn law enforcement activities. These positions may be required to work a shift outside of normal business hours and possible weekends or as directed by the Chief or Deputy Chief.




  • Performs general patrol and traffic control functions to include the safeguard from and removal of roadway hazards; the investigation of private property traffic accidents; and assisting school crossings and other pedestrian related traffic concerns.

  • Responds to non-criminal service calls such as lockouts; abandoned automobiles; complaints of stray, injured and trapped animals and illegal dumping.

  • Enforces parking restrictions in all regulated areas of City; issues citations for parking and other violations to include the booting and de-booting of vehicles.

  • Performs front-desk duties involving the collection and organizing of all necessary information for criminal and non-criminal reports; responding to walk-in, electronic and telephonic requests; processing visitor access to police and other City facilities; and monitoring prisoners and other secured areas.

  • Assists sworn police officers with the search, investigation and processing of prisoners; fingerprints, photographs and collects information on persons for other non-criminal purposes.

  • Processes bond and arrest warrant information in preparation for hearing. Completes arrest paperwork; verifies and coordinates the processing of any arrest warrants with other agencies; and performs other police records duties as assigned.

  • Testifies in court and assists with the Administrative Hearing process.

  • Collects monies associated with fees, fines and bonds.

  • Performs other related duties as assigned by supervisor.



  • High School Diploma or GED Equivalent, along with ability to read, write and communicate thoughts orally.

  • State of Illinois Class "D" Driver's License without record of suspension or revocation in any State.

  • No felony convictions or other disqualifying criminal history permitted.

  • Knowledge of non-sworn police operating principles, procedures, techniques and equipment; working knowledge of federal, state and local laws and their application to non-sworn police activities; working knowledge of other agency operations and protocols.

  • Knowledge of and skill in operating various computer software programs such as the MS Office Suite.

  • Knowledge of and skill in operating the ALERTS and CAD computer system.

  • Ability to work independently to accomplish tasks and objectives.



While performing the duties of this job, the employee is frequently required to stand; walk; use hands and fingers to feel, handle or operate objects, tools or controls; reach with hands and arms.  The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, crawl, talk, hear, taste and smell.


Work is performed in either an office setting or outdoors in response to calls at various locations or sites. While outdoors, the employee occasionally works in inclement weather conditions, near moving mechanical parts, high/precarious places and wet and/or humid conditions. The noise level in the work environment is usually quiet in the office to moderate outside.







The City of Des Plaines is an Equal Opportunity Employer (EOE).











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5961   8/31/18-10/5/18