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Technician I

Glendale Heights, Illinois




DuPage Public Safety Communications

600 Wall Street

Glendale Heights, IL 60139

Phone: 630-260-7500

Fax: 630-924-9280




Starting Salary:


$70,000+/-, DOQ










Application Deadline: 5/6/14







DuPage Public Safety Communications (DU-COMM) located in DuPage County Illinois, seeks a highly qualified and motivated person to fill the open position of Technician I.


DU-COMM is a large consolidated public safety communications center in Illinois and currently serves thirty-nine (39) member agencies and over 800,000 residents in DuPage and neighboring counties.  DU-COMM receives requests for Police, Fire, and EMS via 45 incoming 9-1-1 lines.  DU-COMM processes over one (1) million phone calls each year, including over 300,000 9-1-1 calls, and over 550,000 calls for service.  DU-COMM has a staff of 99 and employs 68 full-time 9-1-1 Telecommunicators. The FYE 2014 budget is $13.7 million.


The primary responsibility of the Technician I is to assist in the maintenance and repair of: radio frequency, telephone microwave, computerized control system, power, alarm, ancillary systems, and DU-COMM equipment and property.  Other duties include: troubleshoot and maintain radio and electronic systems, radio towers (receive and transmit sites) and systems, telephone systems, computer control systems, alarms, and mobile data terminals at DU-COMM and numerous other sites in DuPage County; act as the first echelon for evaluating building systems and determining steps within DU-COMM or with vendors to resolve issues; install and maintain computer software relevant to phones, console, and radio systems; install new equipment or system, as required; communicate with staff and member agencies regarding equipment or service problems.


Candidates should possess strong analytical, problem solving, mechanical aptitude, and communication skills as well as the ability to work one-on-one and in a group environment.  Candidates must have experience with a variety of technology and systems including, but not limited to: basic AC/DC electrical systems, electric circuit maintenance, telephone microwave, and radio frequency.


Candidates must have trade certification or degree in electronics/computer technology, radio, microwave, or telephone; or a minimum of two (2) years experience in radio/microwave/telephone technical position.


Knowledge of public safety radio systems, including analog, digital, conventional, and trucking technologies is desirable.  Candidates should also possess knowledge of the latest operating systems (OS) and associated software packages. BA in engineering technology or related field preferred. FCC general class radio telephone license highly desirable.


The Technician I is required to be available for a 24-hour On Call 7 day rotation.  See Technician I job description for minimum and preferred qualifications.  Residency within a reasonable distance of the facility is desirable.




  • Starting Salary: $70,000+/-, DOQ

  • Agency vehicle          

  • Paid time off (PTO) of 208 hours each year

  • Group health insurance: HMO 14% employee contribution with PPO options available

  • $40,000 group life insurance

  • IMRF pension


How to Apply:


Submit resume, cover letter with salary history, and three (3) references along with a DU-COMM application via mail or in person. 



Applications are available at:




At our facility located at:


600 Wall Street

Glendale Heights, IL 60139


Applications will be accepted until May 6, 2014 at 10 am.


Resumes alone will not be accepted.











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2990   4/23/14-5/6/14