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Executive Director

Homewood, Illinois



E-COM Dispatch Center

c/o Mr. Ronald Bloom, ENP

PSAP Concepts and Solutions, LLC

ATTN: E-COM Director Search

18154 Harwood Avenue, Suite 203

Homewood, IL 60430

Phone: 708-991-7225




Salary: $75,000 - $95,000

Population: 92,000

Application Deadline: 8/25/10










E-COM Dispatch Center is seeking an Executive Director.  E-COM provides E911 dispatch and radio services for Homewood, Flossmoor, Hazel Crest, Glenwood, Riverdale and South Holland, Illinois for fire/EMS and police.  These Villages have a combined population of 92,000.  E-COM has 23 Telecommunicators, 3 full-time administrative personnel, and 6 part-time employees, with a FY 09 budget of approximately $2.56 million.  In 2009, E-COM dispatched 128,836 Calls for Service for the member agencies.


The Executive Director works under the direction of the E-COM Board of Directors and the Operating Committee and is responsible for the overall management of the agency, exercise of financial accountability throughout the organization, the quality of dispatch operations, development of appropriate policies, interaction with members, county, state, and federal agencies in training and emergency preparedness, and leadership of the budget process and planning efforts. 


Candidates should possess a Bachelorís degree and three years of progressive management experience in public safety dispatch and telecommunications operations,




Three to seven years of progressive management experience in public safety dispatch and communications operations.


NENA ENP and/or APCO RPL certification is desirable.


Candidates must have excellent leadership, management, and interpersonal communication skills, including the ability to interact positively with a wide variety of officials and staff in emergency service agencies.  Knowledge of police and fire operations and experience in quality management techniques is very desirable. 


Candidates should also possess knowledge of radio, telephone, CAD systems, and related public safety communications technology.


Interested candidates are encouraged to view the complete Recruitment Profile for this position which includes information about E-COM, as well as challenges the new Executive Director will encounter; qualifications for the position as well as required and preferred characteristics; knowledge, skills and abilities the ideal person will possess;  as located at prior to submitting a resume.


The salary range is $75,000 to $95,000 along with an excellent benefits package. Starting salary will be commensurate with qualifications and experience. 



Resumes, with three professional references, must

be submitted to the agent for the E-COM Executive

Director Search Committee at the address below

 by the close of business on August 25, 2010:



Mr. Ronald Bloom, ENP

PSAP Concepts and Solutions, LLC

ATTN: E-COM Director Search

18154 Harwood Ave, Suite 203

Homewood, Illinois 60430











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849   8/11/10-8/25/10