Public Safety Telecommunicator may be the exciting career you are looking for.
The City of Elgin, Illinois seeks highly qualified Public Safety
Telecommunicator candidates. Founded in 1836 and located 35 miles northwest of
Chicago, Elgin is proud of its diversity in demographics and culture. From its
revitalized downtown area, including the award-winning Riverwalk and the Hemmens
Cultural Center, to its many comfortable neighborhoods, four historic districts,
1,600 acre parks system and extensive regional recreational assets, Elgin offers
a unique quality of life, whether one is interested in city or suburban living.
Elgin's motto, "The City in the Suburbs", embodies a celebration of Elgin's
past, enjoyment of the present, and the promise of Elgin's future.
Elgin operates under the council-manager form of government, which was adopted
in Elgin in 1954. The City has approximately 640 Full Time Employees and a $275
million budget. The City Council has established eight priorities that guide
city operations and policies: Diverse Workforce, Financial Stewardship,
Economic Development, Education and Workforce Development, Image and Engagement,
Neighborhoods and Public Safety.
ESSENTIAL FUNCTIONS/TYPICAL TASKS:
Public Safety Telecommunicators perform the full range of dispatching public
safety personnel and equipment during an emergency situation. Public Safety
Telecommunicator receive routine and emergency calls and transmit/receive
messages via radio, 9-1-1 emergency phone lines and various computer systems.
The Emergency Communications Center operates on a 7-day, 24-hour schedule basis
and if selected you will work a variety of shifts along with an opportunity for
Functions of the position include:
Answer incoming 911 and non-emergency phone calls and take appropriate action to
Dispatch appropriate emergency police, fire, and rescue units to calls for
service, prioritizing each incident, and under varied conditions using standard
Monitor the status of all committed fire, police, and rescue units and provide
supplemental information to units as it becomes available and/or necessary
Monitor, receive, enter and make inquiries utilizing various sophisticated
public safety computer systems for a variety of law enforcement and fire related
Complete Computer Aided Dispatch terminal entry on incidents, alarms, or calls
Handle emergency medical requests utilizing an emergency medical dispatch
protocol computer system
Monitor citywide talk group after hours to respond to incoming transmissions
from field personnel
Handle incoming alarms and monitor the emergency system frequency
Process and handle all calls to certain agencies regarding disaster
situations or hazardous material incidents