Elmhurst College, an
equal opportunity employer, seeks candidates with demonstrated ability to
contribute positively to a multicultural campus community. Elmhurst College
offers more than 60 undergraduate majors, 17 graduate programs,
degree-completion programs for busy adults, and the acclaimed Elmhurst Learning
and Success Academy for young adults with developmental disabilities. Elmhurst
College is one of the Top 10 Colleges in the Midwest, according to U.S. News &
World Report; and U.S. News, Money and Forbes magazines consistently rank
Elmhurst as one of the Midwest’s best values in higher education. Recruiting and
retaining a diverse workforce is a critical component of the College’s mission,
vision and core values. Our commitment stems from the belief that an institution
of higher learning is enriched by the presence of diversity. Elmhurst College is
an EO Employer. Elmhurst College prohibits discrimination and harassment of any
type and affords equal employment opportunities to employees and applicants
without regard to race, color, national origin, gender, sexual orientation,
religion, age, creed, ancestry, veteran status, marital status, disability, or
any other characteristic protected by law.
To reliably and effectively function as the in-office Campus Security
representative, answering calls for service and communicating with patrol staff,
Facilities Management personnel, Residence Life and other offices. Monitor
alarms, access control and video security systems, and use those systems to
retrieve information in a timely manner. Maintain basic records associated with
daily shift activities, and perform data entry of incident reports, parking
records and other department information in an accurate and timely manner. In
the event of an emergency situation, activate the College’s emergency procedures
to protect life, prevent injury, protect property, and initiate emergency
Answer telephone calls
and walk-up inquiries and requests for service.
Communicate with Campus
Security and Facilities Management personnel, by phone, radio and in-person, to
resolve calls for service and emergency situations.
Communicate with 911
personnel to request emergency assistance for police, fire and medical response
security systems, including video security system, access control/alarm system,
emergency broadcast systems, fire alarm monitor, 911 call-alert computer,
incident report database and dispatch call database. Use capabilities of these
systems to monitor activity, respond to and manage emergency situations, and
collect information to support routine and emergency information needs.
Issue parking permits
and maintain parking permit files and database.
Perform data entry in
the College’s main student/employee data system, and utilize the system to
acquire information needed for routine and emergency purposes.
Enter and proof
information in incident reports. Electronically distribute reports according to
Interact with all
members of the campus community, as well as parents and visitors, in a
professional manner which reflects in a positive way on the department and
Prepare reports on
incidents which occur, and work orders on maintenance needed.
response procedures, and fulfill responsibilities in handling emergencies in
accordance with department’s emergency procedures.
working relationships with campus personnel and local emergency responders.
Interact in a calm,
professional and cordial manner with members of the campus community, including
students, staff and faculty, as well as visitors to campus.
Respond to telephone and
walk-in inquiries. Be able to gather the appropriate information to assess the
situation for the proper response and articulate necessary information to
Maintain accurate daily
log of events.
Perform occasional light
Experience as a public
safety/911 or campus security dispatcher.
High school diploma.
Ability to speak clearly
and be understood via radio and phone communication.
Ability to read and
understand and apply both written and verbal directives.
Normal hearing, due to
the heavy volume of telephone and radio communication, audible alarms, and
duties requiring monitoring of police/fire/EMS radio traffic.
Strong command of the
Ability to maintain calm
and professional demeanor during stressful or critical situations.
Ability to communicate
department/College policies and procedures in a professional manner.
Strong computer skills,
including solid experience with Microsoft Office products.
technical equipment to include, radios, scanners, electronic access control,
fire panels and PC based programs.
Ability to work varying
shifts, as required to meet departmental requirements.