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911 Shift Supervisor

Glenview, Illinois



Village of Glenview

2500 E. Lake Avenue

Glenview, IL 60025

Phone: 847-904-4538





Salary: $76,481 - $107,071


Application Deadline: 12/14/16





911 Shift Supervisor (Job ID #19-16)

FLSA Status:  Non-Exempt

Glenview Public Safety Dispatch Center


Glenview Public Safety Dispatch Center is increasing its Supervisory staff due to a recent expansion of services to neighboring communities.  Glenview Public Safety Dispatch Center (GPSDC) is a consolidated dispatch center operating two centers based out of Glenview (South) and Highland Park (North).  After the consolidation is complete, Glenview Public Safety Dispatch Center (GPSDC) will serve 13 Communities.



Requirements include:

  • A High School degree or equivalent

  • Three to five years of public safety dispatching experience.

  • Supervisory experience is preferred.

  • Full Access LEADS must be obtained within the first 12 months of employment; New World CAD experience is preferred.

  • A valid Priority Dispatch EMD certification must be obtained within one year.

Successful candidate will have a strong work ethic and a sense of duty and responsibility to the safety and welfare of the public, and be able to communicate effectively, both orally and in writing.  Candidates must possess proficient typing skills and experience using MS Office software. Attention to detail and the ability to develop cooperative working relationships with internal and external team members is a must.  The ability to multi-task and work effectively under sometimes stressful situations is also imperative.  The ideal candidate must be able to demonstrate an ability to make independent decisions and problem solve issues as they arise. Candidate must be willing to work weekdays, evenings, midnights, weekends, and holidays, and is subject to call back 24/7.  Supervisors work twelve (12) hour shifts and may have to work up to eighteen (18) hours on occasion. 


This is a non-exempt FLSA position and is eligible for overtime.


Due to 12 hour shifts and built in overtime the starting salary range is

$76,481 - $107,071 and fringe benefits, including participation in IMRF.


Starting salary is DOQ.




Please forward a resume and cover letter via e-mail to:


Reference “Job ID#19-16: 911 Shift Supervisor” in the subject line of your e-mail.   Hard copies or faxed resumes will be declined.



Application Deadline:

5 PM, December 14, 2016




Candidates will be required to attend a mandatory group testing on December 20, 2016.  Candidates who pass the group testing will be invited for another mandatory test on January 10, 2017.  The interviews will be held the week of January 23rd.


The successful candidate must pass an oral interview, individual leadership assessment, background investigation, and post-employment offer psychological exam and medical screening which will include a 10 panel drug screen.

Persons requiring reasonable accommodations under the Americans with Disabilities Act are asked to contact the Human Resources Division at 847-904-4538.














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1916   11/29/16-12/14/16