This is clerical work of complexity and variety in the police department. Work
involves the responsibility for police records and clerical office functions
requiring detailed knowledge of Village and State codes, ordinances and
departmental procedures. Work involves responsibility for the maintenance of
records and files, verifying, coding and entering computer data, completion of
related reports, and provision of general clerical and typing support. Work is
performed under general supervision within the framework of established
procedures, policies, rules and regulations. Work is reviewed through
observation and conferences with supervisor.
Responsibilities and/or abilities will include,
but not be limited to, the following:
Creates, enters, cancels and updates arrest records, incident reports,
warrants and court dispositions requiring a high degree of accuracy. Scans
reports as well as verifies and cross checks information before entering
records. Locates missing data for inclusion and ensures accuracy and
completeness of information prior to coding and entering into appropriate
databases, records and files.
Entering Parking tickets, moving violations in computer data base
Answering all incoming calls and assisting callers. Assisting customers who
come to window with payments, questions, copies of police reports, etc.
Assists the public by searching files, databases, reports and other records,
providing information in accordance with departmental policies and existing
state laws. Maintains police records or inquiries.
Maintains permanent records and files and appropriate correspondence files,
indexes records, documents and related material. Searches databases for
information or verification requested.
Records and maintains all evidence providing proper evidence trails.
Maintains logs and complies data for departmental reports.
Promotes and maintains responsive community relations.
Maintains safe work areas and equipment, promptly reports work hazards, as
necessary. Reports all work related injuries immediately, complies with all
safety rules and attends appropriate safety programs.
Performs related duties as assigned.
Critical Mental/Physical Requirements:
Ability to provide a high level of customer service.
Ability to file numerically, alphabetically and chronologically.
Ability to proofread, research files and logically organize information.
Ability to learn assigned clerical tasks readily and to adhere to prescribed
departmental policies and procedures.
Ability to distinguish confidential material and apply department standards
Ability to communicate effectively both orally and in writing.
Ability to operate computer equipment and various software programs.
Ability to maintain effective working relationships with other employees and
Ability to make arithmetic computations rapidly and accurately.
Ability to maintain records and to prepare reports from those records.
The majority of work is performed in a normal office environment with little
exposure to excessive noise, dust, temperature, etc. At times, the job may
require prolonged sitting, typing, monitoring of a screen, etc. The job
incumbent should exercise common sense and take necessary breaks, practice
proper body alignment and alert a supervisor of any discomfort, as necessary.
Graduation from high school or GED and clerical experience, preferably in a
police department. The Village may accept a combination of training and
experience which provide equivalent knowledge, abilities and skills.
Knowledge of business and English composition.
Knowledge of standard office practices, procedures, equipment and clerical
The position has a salary range of:
$16.85 - $18.05 per hour depending on qualifications
No paid time off or medical benefits.
Illinois Municipal Retirement Fund pension participation per State law.
Variety – must have flexibility to work all shifts.