Find a Job  

Members Only  

Become a Member  

Executive Jobs 

Post a Job  

Recruiter Info 

Our Clients 

Banner Ads  

Police Pay

Get Your AA, BA or Masters Degree

Police Training


 


 


follow us onFollow The Blue Line on Twitter

and get free updates


 

Books & Resources

 


Patch Collectors


Listen Live

Police & Fire


 

 

 

 

 

 

 

 

Communications Supervisor

Carpentersville, Illinois

 

 

QuadCom 911

505 Elm Ridge Road

Carpentersville, IL 60110

Phone: 847-428-8784

Fax: 847-428-8788

E-mail: charding@quadcom911.org

 

Starting Salary:

 

$61,037.05

 

Application Deadline: 9/16/16

 

 

 

Full Time

Emergency Communications Shift Supervisor

 

QuadCom is a multi-jurisdictional, Police/Fire/9-1-1 Dispatch Center that provides emergency communications to ten municipal police and fire departments/fire protection districts located in northern Kane County, Illinois.  QuadCom utilizes a Vesta 911 Telephone System, Motorola MCC7500 Radio Console System, and New World Systems Computer Aided Dispatch System.

 

QuadCom 9-1-1 is currently accepting applications for the position of Full Time Emergency Communications Shift Supervisor. 

 

 

Supervisory duties include:

  • Monitoring the performance of each employee under their supervision

  • Directing and over-seeing the work flow in the communications room

  • Enforcing all standard operating procedures

  • Performance of call taker and dispatching duties

  • Investigation of all complaints against telecommunications personnel

  • Monthly employee quality assurance reviews of their assigned shift

  • Yearly employee evaluations

  • Attending communications related meetings outside of the scheduled shift as necessary

 

Currently starting salary for a Shift Supervisor:

 

$61,037.05 annually

 

Increases are based on a union contract.

 

 

QuadCom operates on a 5-2/5-3 8.5 hour work day rotating shift schedule for its full time staff.  After training each employee is assigned to a permanent shift that is bid annually. Shift Supervisors are subject to working weekends, mandatory shift coverage when needed, and holidays.

 

 

Benefits Include:

  • Medical and Dental Insurance (with employee contribution)

  • Enrollment in the Illinois Municipal Retirement Fund

  • Holidays

  • Personal Days

  • Competitive Vacation Package

 

Qualifications:

  • A successful candidate will possess a strong work ethic as well as a sense of responsibility to the safety of the public and agency members working in the field.

  • The ability to maintain a good rapport with member agencies as well as with team members is essential.

  • Strong candidates will be able to make decisions independent of prevalent opinions within the room.

 

Requirements:

  • Have a minimum of five (5) years 911 dispatch experience

  • Have a minimum of one (1) year 911 Supervisory experience

  • Be 21 years of Age

  • Possess a high school diploma or equivalent

  • Pass a typing test of 30 wpm, written test of general knowledge, oral interview, Director’s review, and background investigation

  • Have the ability to obtain and maintain CPR, EMD, and LEADS Certifications

  • Reside within 35 miles of QuadCom

 

Pre-employment Process:

 

The successful candidate must pass a written exam, oral interview before a panel of Public Safety Professionals, and is subject to the Director’s review.  Any job offers are contingent upon background investigation.  Upon receiving a conditional job offer, a physical examination including a drug screen and hearing test must be completed.

 

 

Applications are available for pick up at:

 

QuadCom 911

505 Elm Ridge Rd

Carpentersville, Illinois 60110

 

OR

 

By email:

 

charding@quadcom911.org

 

 

Application Deadline:

 

09-16-2016

End of Business Day

 

 

All Cover Letters and Resumes must be accompanied by a QuadCom Application to be considered.

 

 

 

 

 

 

 

 

 

 


Do you need to finish your degree?

Click Here for a list of all our college programs


FREE

JOB UPDATES


Police Jobs

Fire Service Jobs

Civilian Jobs

Your email address:

Enter 5-digit code:

Free email subscription widget

Return to the Featured Department List            

442   8/30/16-9/16/16