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Police & Fire









Emergency Communications Operator

Carpentersville, Illinois



QuadCom 911

505 Elm Ridge Road

Carpentersville, IL 60110

Phone: 847-428-8784




Starting Salary:




Application Deadline: Until Filled





Emergency Communications Operator


QuadCom is a multi-jurisdictional, Police/Fire/9-1-1 Dispatch Center that provides emergency communications to ten municipal police and fire departments/fire protection districts located in northern Kane County, Illinois.  QuadCom utilizes a Vesta 911 Telephone System, Motorola MCC7500 Radio Console System, and New World Systems Computer Aided Dispatch System.

QuadCom is currently accepting applications for the position of Emergency Communications Operator. Full-time is available for experienced applicants, and non-experienced applicants will be hired on part-time with the possibility of achieving full-time.

Emergency Communications Operator duties include efficient and prompt dissemination of information through monitoring and answering all emergency and administrative phone lines, radio frequencies, alarm board, and any other equipment as required for the function of QuadCom.

QuadCom has a 5-2/5-3 8.5 hour work day schedule for full time staff.  After training an employee is assigned to a permanent shift that is bid annually with day off keys. QuadCom has a flexible part-time schedule where staff is scheduled on an as-needed basis. 



Benefits Include:

  • Medical and Dental Insurance (with employee contribution)

  • Enrollment in the Illinois Municipal Retirement Fund

  • Holidays

  • Personal days

  • A competitive vacation package




A Successful candidate will possess a strong work ethic as well as a sense of responsibility to the safety of the public and agency members working in the field. The ability to maintain a good rapport with member agencies as well as with team members is essential. Strong candidates will be able to make decisions independent of prevalent opinions within the room.




  • Be 21 years of age

  • Possess a high school diploma or equivalent

  • Type at least 30 wpm

  • Pass a written test of general knowledge, oral interview, Director’s review, and background investigation

  • Have the ability to obtain and maintain CPR, EMD, and LEADS Certifications

  • Reside within 35 miles of QuadCom

Pre-employment Process:

The successful candidate must pass a written exam, oral interview, and is subject to the Director’s review. Any job offers are contingent upon background investigation. Upon receiving a conditional job offer, a physical examination including a drug screen and hearing test must be completed.



Applications may be picked up

between 9:00 AM and 5:00 PM at:

QuadCom 9-1-1
505 Elm Ridge Road
Carpentersville, Illinois 60110

All Cover Letters and Resumes must be accompanied by a QuadCom Application to be considered.











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