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911 Operator/Telecommunicator

(Full-Time and Part-Time)

Matteson, Illinois

 

SouthCom Dispatch

21113 Dettmering Drive

Matteson, IL 60443

Phone: 708-283-6630

Fax: 708-283-6641

E-mail: cdorans@southcomdispatch.com

Website: www.southcomdispatch.com

 

Starting Salary: $38,434.48 - $52,521.00

 

Application Deadline: NA

 

 

SouthCom Combined Dispatch Center

 

 

SouthCom is recruiting to establish an eligibility list for the position of 911 Operator/Telecommunicator.

 

This position operates communications equipment that receives and dispatches police, fire and emergency calls via telephone, electronic and radio dispatch equipment.

 

 

Essential Duties:

  • Answers and routes telephone calls and messages of emergency and non-emergency nature to the proper public service agency.

  • Utilizes data input procedure on multiple keyboard terminals to assure data is properly transmitted to the computer.

  • Maintains records and data in accordance with departmental rules.

  • Routes, transmits and interprets teletype messages.

  • Testifies at adjudication hearings as necessary.

 

Minimum Qualifications Required:

  • High School Diploma

  • 21 years old

  • US Citizen

 

Spillman knowledge is preferred but not required.

 

 

Knowledge, Skills & Abilities:

  • Knowledge of, or the ability to learn area geography and an awareness of community events.

  • Knowledge of and ability to utilize a computer and the required software.

  • Ability to orally communicate effectively and precisely.

  • Ability to operate keyboard and telecommunications equipment.

  • Ability to perform full data entry functions at a rate of approx. 30 wpm.

  • Ability to obtain information over the telephone from distraught callers.

  • Ability to maintain emotional stability in stressful situations.

  • Ability to comprehend and carry out department rules, regulations and procedures.

  • Ability to maintain security and confidentiality.

  • Ability to record computer data rapidly and accurately.

  • Ability to establish and maintain effective working relationships with staff and the public.

  • Ability to familiarize oneself with incidents relating to critical law enforcement activities.

  • Ability to understand and follow written and oral instructions.

  • Ability to communicate effectively both orally and in writing.

  • Ability to work the required hours of the position.


SouthCom offers competitive wages starting at:

 

$38,434.48 - $52,521.00

 

 

We are looking to hire full-time and part-time

 

 

If interested:

 

Please drop by to pick up an application

 

OR

 

Visit:

 

www.southcomdispatch.com

 

 

 

 

 

 

 

 

 

 


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