Training-Quality Assurance Manager
Tazewell County Consolidated Communications TC3
101 S. Capitol Street
Pekin, IL 61554
$55,000 - $65,000
Application Deadline: 3/20/18
A new countywide organization has been formed through inter-governmental agreement to provide 9-1-1 call-taking and dispatch services. The organization is controlled by a Governing Board which desires to hire a Training-Quality Assurance Manager. The proposed organization will have 34 employees.
Training-Quality Assurance Manager's Salary Range:
$55K - $65K per year plus benefits, based on credentials and experience
This employee is responsible for identifying, planning, developing, scheduling, conducting or contracting 3rd party training for new and existing TC3 staff performing telecommunications duties. Responsible for monitoring the activities of telecommunications staff, identifying issues related to exemplary or deficient performance and review of supervisory evaluations. This position serves as the primary contact and administrator of the TC3 Emergency Medical Dispatch program, including certification and licensing of telecommunicators, coordination of continuing education and quality assurance reviews.
A job description for the Training-Quality Assurance Manager position may be found at:
By email request:
Application for the position includes submission of:
Applications for the position shall be submitted electronically in pdf format to the email address above, on or before Tuesday, March 20, 2018.
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