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IT Manager

St. Charles, Illinois



Tri-Com Central Dispatch

3823 Karl Madsen Drive

St. Charles, IL 60175

Phone: 630-232-4739







$75,500 - $108,885


Population: 147,000


Application Deadline: 1/24/17





Tri-Com Central Dispatch (Tri-Com) located in Kane County, Illinois is Now Accepting Applications for the position of IT Manager (Full-time). 

Tri-Com provides 9-1-1 and dispatch services for six (6) police departments and six (6) fire departments primarily in Kane County in the far western suburbs of Chicago.  Tri-Com serves an area of 200 square miles and a population of 147,000 residents.  Tri-Com employs an Executive Director, Deputy Director, Training Coordinator, CAD Administrator, Administrative Assistant, 18 dispatchers and 3 working shift supervisors.  Tri-Com is seeking highly skilled, motivated, and  qualified candidates for the position of IT Manager.

Job Summary and Distinguishing Features of the Work:


Under limited supervision, plans, designs, directs, implements, organizes, operates and executes projects, programs, services, and operations of the Information Technologies Division. This position is responsible for the lifecycle of Tri-Comís information systems infrastructure, including but not limited to, network, server, storage, telephone, computer audio/visual equipment and software related to all systems including E9-1-1 phone system, computer aided dispatch and radios. Ensures the telephone and data networks, and all computers, servers, email and voicemail are functional for all Tri-Com employees. The Information Technology Manager coordinates the information needs of Tri-Com to ensure consistency with Tri-Comís overall strategic technology plan.

Applicants must meet the following minimum requirements:

Education and Experience:

  • Must be 21 years of age.

  • Bachelorís degree from an accredited college or university in computer science or related field; minimum of 7 years of experience in related field. Minimum of 7 yearsí experience in related field.

  • Any combination of education, training, and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.

  • Experience in the public sector, specifically with information technologies in public safety communications is highly desirable.

Licenses and Certifications:

  • Must possess a valid Illinois driverís license

  • MicroSoft Certification desirable

  • Cisco Certification desirable

  • ENP Certification desirable

Knowledge of:

  • 9-1-1, Police and fire/EMS operations and skilled at interacting with staff across all three disciplines

  • Personal computer skills, electronic email, record keeping data base activity, and word processing.

  • Computer networks and desktop support.

  • Management information systems.

  • Office automation, network and operating systems, various public safety software applications

  • Local Area Network (LANs) and Wide Area Networks (WANs)

  • Knowledge of GIS and its application to local government and public safety

  • Supervision of staff and activities.

  • All applicable state, federal and local ordinances, laws, rules and regulations.

  • All computer applications and hardware related to performance of the essential functions of the job.

  • Department organization, standard operating guidelines and policies, rules, and regulations.

  • Local, state and federal laws and current city ordinances.

  • Records retention and FOIA laws

  • Mission critical public safety systems, including but not limited to: Computer Aided Dispatch, mobile data computers, E9-1-1 Phones Systems, NG 9-1-1, radio systems, and various public safety related interfaces (i.e. fire and law RMS, LEADS).

  • SQL database development and management



  • Hiring Range DOQ: $75.500 Ė $91,500

  • Salary Range: $75,500 - $108,885

  • Health/Dental insurance

  • Life insurance

  • IMRF pension


How to Apply:


Mail or drop off resume, cover letter with salary history, and three (3) professional references along with a Tri-Com application.



Applications are available at:




At our facility:


3823 Karl Madsen Drive

St Charles, Il 60175

Applications will be accepted until 5 PM on January 10, 2017.


Resumes alone will not be accepted.











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