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Communications Officer

Franklin, Tennessee


City of Franklin

109 3rd Avenue South

PO Box 305

Franklin, TN 37065

Phone: 615-791-3216 

Fax: 615-791-3297    



Starting Salary: $14.79/hour

Population: 50,000 

Sworn Officers: 90+ 

Application Deadline: 12/14/07






The City of Franklin is accepting applications for Communications Officer.  Responsibilities, generally, include answering 911 telephone calls; data entry; dispatching police officers and firefighters by two-way radio transmitter and EMS by telephone; processing information from incoming calls; and providing for officer safety.   Must be able to multi-task, (i.e., carry on conversations via telephone, in person and by radio simultaneously.)  Will be working second or third shift and weekends.



Minimum Requirements:

  • HS diploma (or GED)

  • 21 years of age

  • Certified by the TBI within six months of employment

  • 1-2 years of dispatching and/or clerical experience

  • Must meet all State standards for public safety communications officers including U.S. citizenship

  • Undergoing background investigation, polygraph exam and passing a physical including drug/alcohol screen

  • Having a record free from felony convictions and/or misdemeanors involving force, violence, theft, dishonesty, gambling or controlled substances. 

Must pass a telecommunicator computer test, which simulates 911-dispatcher environment and measures ability to multi-task.  Only applicants who pass test will be interviewed.





Apply by 12/14/07



Must complete employment application.



Obtain application online at:






HR Department

City of Franklin

109 3rd Ave S

PO Box 305

Franklin, TN  37065

Tel. 615-791-3216

Fax 615/791-3297





EOE/Drug-free Workplace



The City of Franklin does not discriminate based on race, color or national origin in federal or state sponsored programs, pursuant to Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d).




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