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Telecommunicator

Municipal Consolidated Dispatch (MCD)

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Contact Information

Address:

Municipal Consolidated Dispatch (MCD)
7300 W. Wilson Avenue
Harwood Heights, IL 60706

Phone:

  • 708-320-7882

Fax:

  • 708-867-1762

Position Information

Application Deadline:

  • 05/21/21
  • @ 5:00 PM

Salary:

  • Starting: $22.21/hour ($46,198)

Population:

  • 35,000

Position Details

The Municipal Consolidated Dispatch (MCD) center located in Harwood Heights, Illinois is currently seeking qualified persons for the position of full-time Emergency Communications Telecommunicator (ECT) and establish a pool of qualified candidates.

MCD serves as the Public Safety Answering Point (PSAP) for the Villages of Harwood Heights, Norridge, Schiller Park, and provides dispatching services for the Norwood Park Fire Protection District (three police departments and two fire agencies). MCD handles requests for police, fire, emergency medical assistance, and after-hours public works notifications. All personnel are cross-trained.

If you have a desire to be a part of an exciting and rewarding career; review the complete job description and requirements and apply as outlined below.

SUMMARY OF REQUIREMENTS:

  • Applicants must have obtained a high school diploma or equivalent
  • Must be able to type at least 30 WPM
  • Must be able to work any shift, including weekends and holidays
  • Must be able to read, write, speak, articulate the English language
  • Successful applicants must pass applicant testing/screening, background investigation, pre-employment physical to include drug screening, and meet industry recommended hearing standards
  • Must be able to obtain Law Enforcement Agency Data Systems (LEADS) Full- Access certification within three months of employment
  • Must be able to obtain CPR/Emergency Medical Dispatch (EMD) certification and state licensing requirements within three months of employment 

Applications and full job descriptions may be downloaded at:

www.mcde911.org

Completed applications should be submitted either in person, mail, or emailed to the attention of:

Ron Gross, MCD Executive Director

7300 W. Wilson Avenue (Police Department)

Harwood Heights, IL 60706

Email: rgross@mcde911.org

Direct Office: 708-320-7882

Applications must be received no later than 5:00 p.m. on May 21, 2021.



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