911 Telecommunicator

Calumet City Police Department

Contact Information

Address:

Website:

• calumetcity.org

Email:

• policedept@calumetcity.org

Application Deadline:

• 09/10/21

Salary:

• Starting: $20.07/hour/ - $41,745.00 annual (rate as of 4/30/2021)

  After 1 Year: $20.62/hour - $44,075 annual (rate as of 4/30/2021)

  Annual increases and longevity steps thereafter

  Full Benefit package including:

  • Paid vacation time
  • Annual uniform allowance
  • Health, dental, vision and life insurance coverage
  • Illinois Municipal Retirement Fund (IMRF) pension
  • Represented by Illinois Fraternal Order of Police Labor Council 

Population:

• 36,500

Position Details

911 Telecommunicator - Calumet City Police Department

Telecommunications Professional Career Opportunity

The City of Calumet City is seeking applicants for the position of 911 Telecommunicator to work in the Calumet City Police Department 911 Center.

The Calumet City Police Department 911 Center operates 24 hours a day and is responsible for receiving and processing emergency and non-emergency calls from the public requesting police, fire, medical or other emergency services. This is a fast paced, challenging, and exciting career field.

Duties:

• Receive and process emergency and non-emergency calls from the public requesting police, fire, medical, or other emergency services
• Dispatch and track the locations of emergency personnel
• Monitor and broadcast information to emergency personnel in the field
• Operate a variety of communications equipment including Computer Aided Dispatch (CAD), Records Management System (RMS), radio consoles, telephones and other computer systems
• Additional duties include monitoring dispatch and law enforcement technology equipment, researching computer records, and updating and maintaining computer files and databases

Requirements:

• Must be at least twenty one (21) years of age at the time of hire
• Must possess a high school diploma or equivalent
• Must pass a thorough background investigation, including polygraph, psychological, and medical and drug screenings
• Knowledge of basic computer systems
• Have the ability to multitask, have organizational skills, ability to work in a stressful but rewarding team environment with minimal direct supervision
• Must have excellent communication skills and the ability to read and speak clearly in English; Bi-lingual candidates are desired and encouraged to apply
• Available to work all 3 work shifts, work weekends, holidays and extended hours when necessary
• Successful completion of the CritiCall Online Dispatching Exam

How to Apply:

Applications will be available starting August 10, 2021:

• In person at the Calumet City Police Station - 1200 Pulaski Road Calumet City, Illinois
• Online at www.calumetcity.org

Applications must be submitted by September 10, 2021:

• In person at the Calumet City Police Station - 1200 Pulaski Road Calumet City, Illinois
• By U.S. Mail – postmarked September 10, 2021
• By email to policedept@calumetcity.org
• If submitted by email please indicated in the subject line your last name and the position you are applying for 

Only completed applications received by submission deadline will be considered for this position. Incomplete applications will be eliminated from the process.

Direct any questions that remain to:

policedept@calumetcity.org

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