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9-1-1 Telecommunicator 1

Village of Oak Lawn

Oak Lawn Regional Emergency Communications Center

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Contact Information

Address:

Village of Oak Lawn
Attn: Oak Lawn Regional Emergency Communications Center
9446 Raymond Avenue
Oak Lawn, IL 60453

Position Information

Application Deadline:

  • 10/18/21
  • @ 5:00 PM

Salary:

  • Experienced Telecommunicator? Come on board!

    We offer a Lateral 4 year top out wage scale ranging from $65,000-$85,000 annually, depending on qualifications.

    In addition, we also offer a one-time $5,000 bonus to all lateral transfers. $2,000 payable after 12months of employment and the remaining $3,000 payable after 36 months of employment.

    New Career for you? No problem!

    We offer paid training and an attractive stating salary of $55,000 with a 6-year wage scale top out at $85,000 annually.

    Benefits:

    • IMRF Retirement Plan
    • Medical, Dental, Vision, Life insurance
    • Paid Time Off
    • Employee Assistance Program 

Population:

  • 140,000

Position Details

The Village of Oak Lawn is hiring Full-Time 9-1-1 Telecommunicators to fill immediate positions of the Oak Lawn Regional Emergency Communications Center (OLREC).

Current need is for Police and/or Fire dispatchers. OLREC is in the process of building a new 9-1-1 facility supported by the latest in innovated technology. We are looking for experienced and non-experienced individuals to join our current team of highly qualified, friendly, and hard-working employees.

OLREC is a consolidated 9-1-1 center located in the Village of Oak Lawn IL. We are a civilian staffed center serving a population of approximately 140,000 residents, six (6) police departments, eight (8) fire departments and MABAS Division 21.

Telecommunicator 1 job duties include but not limited to:

  • Answering 9-1-1 telephones
  • Police dispatching or Fire dispatching
  • Transmitting vital information to emergency personnel via the radio
  • Relaying information via the Computer-Aided Dispatch terminal
  • Monitoring fire/burglar alarms
  • Answering administrative lines serving the police/fire personnel

Applicants must meet the following minimum requirements:

  • Applicants must have a High School Diploma or Equivalent
  • Applicants must be able to accurately type at least 35 wpm
  • Applicants must be able to pass the applicant skill testing (does not apply to lateral transfers), interview process, background investigation, drug screen and physical
  • Applicants must be able to work all shifts, dayshift, afternoon shift and midnights during training. (Current need is on all shifts).
  • Applicants need to be prepared to work pre-planned overtime and short notice overtime and be able to work on any shift. Shifts are currently following 4 shifts on and 2 shifts off. Current hours required to work per day range from eight (8), twelve (12), and sixteen (16). Hours worked over 40hrs in a work week are overtime and paid at time and half rate. Shifts and schedules are subject to change.
  • Must have current CPR, EMD and Full Access LEADS certifications or be capable of obtaining them while in training.
  • Must be computer literate

Desirable:

  • Knowledge of Central Square One Solution CAD system, West phone system, Motorola MCC7500 Radio Console, LEADS and/or other emergency certifications are a plus!
  • Prior call center, public safety, or customer service experience desirable, but not required.

Resumes and cover letter may be sent to:

Dan Omiecinski, Director of Human Resources

9446 Raymond Avenue

Oak Lawn, IL 60453

domiecinski@oaklawn-il.gov



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