Full-time (40 hours/week)
Fraternal Order of Police
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
This is a single class position under the supervision from higher level supervisory and management staff. This position will perform a variety of public service, customer service and law enforcement related duties and responsibilities that do not require the services of a sworn police officer; and to perform a variety of administrative duties in the Police Department.
SUPERVISION RECEIVED AND EXERCISED:
Supervision from higher level supervisory and management staff.
EXAMPLES OF DUTIES:
Essential and other important duties and responsibilities may include, but are not limited to, the following:
Essential duties and responsibilities:
- Ensure that best in class customer service is provided to both internal and external customers and also embrace, support, and promote the Village’s core values, beliefs, and culture.
- Accurately record information from the public concerning property damage incidents, minor thefts and motor vehicle accidents; perform simple investigations as directed by Police Department supervisory personnel.
- Investigate falls and other injuries occurring on public property.
- Locate and confirm reports of dysfunctional power lines to Police Department supervisory personnel and take action as directed or deemed necessary in the absence of direction.
- Coordinate the removal of abandoned and other vehicles with the Village’s towing contractor.
- Enforce parking regulations in public parking lots by issuing citations or referring parking violators to parking enforcement personnel.
- Maintain accurate records concerning court dockets and schedule or notify police officers for court appearances.
- Appear in court as a representative of the Police Department.
- Enforce parking and local ordinance violations.
- Assist in handling reported stray animals and animal bites.
- Provide front desk reception and customer service duties.
Other important responsibilities and duties:
- Search prisoners who are being held in Village facilities.
- Monitor prisoners while in police custody, and provide meals to prisoners at appointed times.
- Perform traffic control at fires, accidents, downed power lines, parades, and any other incidents requiring traffic direction and control.
- Answer non-emergency calls and handle public safety communication and/or dispatch duties as required.
- Input requests for services and/or information, and complaint information from the public into computer.
- Prepare a variety of written reports as directed summarizing various activities accruing during an assigned shift.
- Perform related duties and responsibilities as required.
Required at the time of hire or learned within a short period of time in order to perform the essential duties.
- Principles and procedures in law enforcement investigation. Principles and procedures of record keeping.
- Geographic features of streets in the area served.
- Basic court procedures and protocols.
- Methods and techniques used in caring, catching and disposing of animals.
- Basic procedures used in operating computer aided dispatch and Microsoft office programs; modern office procedures, methods, and office equipment.
- Safe driving practices.
- Operation of emergency equipment installed police vehicles.
- Gather, analyze and evaluate evidence or facts to arrive at a sound conclusion.
- Interview witnesses and withdraw information.
- Learn, understand and apply pertinent laws, and departmental rules and regulations.
- Understand and follow oral and written instructions.
- Work independently in the absence of supervision.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain cooperative working relationships with the public as well as employees in the Police Department and the Village in general in the course of work.
- Understand and complete appropriate forms for the submission of bond receipts.
- Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following: Walking, standing or sitting for extended periods of time.
- Maintain effective audio-visual discrimination and perception needed for:
- Making observations
- Communicating with others
- Maintain mental capacity which allows for effective interaction and communication with others.
- Maintain reasonable and predictable attendance.
- Work overtime as operations require.
EXPERIENCE AND TRAINING GUIDELINES:
- Experience: A minimum of two (2) years of general work experience including customer service and/or law enforcement. AND
- Training: Successful completion of at least fifteen (15) semester credits of coursework at an accredited college or university in criminal justice, business or public administration, psychology, sociology or a related field. AND
- License or Certificate: Possession of a valid Illinois driver license is a condition of employment.
Vaccination against COVID-19 strongly preferred.
Work in an office environment; some travel from site to site in residential or commercial environment; may work in inclement weather conditions.
INSTRUCTIONS TO APPLICANTS:
Applicants can visit our website at:
Submit applications and resumes by mail to:
Village of Oak Park
123 Madison Street
Oak Park, IL 60302
By email to:
By fax to:
The Village of Oak Park is an Equal Employment Opportunity Employer committed to a diverse workforce.