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Public Safety Telecommunicator

City of Elgin

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Contact Information

Address:

City of Elgin
150 Dexter Court
Elgin, IL 60120

Phone Number:

  • 847-931-6049

Fax Number:

  • 847-931-5906

Position Information

Application Deadline:

  • 11/05/21

Salary:

  • Starting: $59,165.00

Sworn Officers:

  • 84

Population:

  • 110,000

Position Details

Under supervision, the Public Safety Telecommunicator I perform the full range of operational duties required in dispatching public safety personnel and equipment. This is the entry grade level of the Public Safety Telecommunicator position. Public Safety Telecommunicator I's receive routine and emergency calls and transmit/receive messages via radio, 9-1-1 emergency phone lines and various computer systems. The Emergency Communications Center operates on a 7-day, 24-hour schedule basis and personnel in this position will be required to work a variety of shifts as well as overtime. 

GENERAL DEFINITION AND CONDITIONS OF WORK:

  • Answers incoming 911 and non-emergency phone calls and takes appropriate action to handle call.
  • Dispatches appropriate emergency police, fire, and rescue units to calls for service, prioritizing each incident, and under varied conditions using standard operating procedures.
  • Monitors status of all committed fire, police, and rescue units and provides supplemental information to units as it becomes available and/or necessary.
  • Monitors, receives, enters and makes inquiries utilizing various sophisticated public safety computer systems for a variety law enforcement and fire related information.
  • Completes Computer Aided Dispatch terminal entry on incidents, alarms, or calls for service.
  • Handles emergency medical requests utilizing an emergency medical dispatch protocol computer system.
  • Promptly responds to radio and telephone inquiries of all fire and police personnel.
  • Closely monitors multiple talk groups for incoming transmissions from field personnel. 

Ensure that you meet the minimum requirements of the position:

  • Must have a high school diploma or completion of G.E.D.
  • Satisfactorily pass a background investigation to determine suitability for the position. Investigation also to include a criminal history record check.
  • Satisfactorily pass a drug screen test and hearing test.
  • Candidates will be required to provide proof of COVID-19 vaccination prior to hire and must receive any CDC recommended COVID-19 vaccine booster shots as needed. Job applicants in need of an exemption from this policy due to medical reasons, or because of a sincerely held religious belief may contact Human Resources to request an exemption form for the accommodation process.

To Apply:

https://www.governmentjobs.com/careers/elginil/jobs/3268308/public-safety-telecommunicator-i/apply?pagetype=jobOpportunitiesJobs



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