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Staff Services Supervisor

Village of Hoffman Estates

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Contact Information

Address:

Village of Hoffman Estates
411 W. Higgins Road
Hoffman Estates, IL 60169

Phone:

  • 847-781-2690

Fax:

  • 847-781-2699

Position Information

Application Deadline:

  • 11/14/21

Salary:

  • Hiring Range: $66,831.00 - $73,849, DOQ

    Full benefits, including IMRF pension

Sworn:

  • 84

Population:

  • 50,932

Position Details

The Village of Hoffman Estates Police Department seeks an experienced professional to supervise the safe and efficient operation of the Records Division and Front Desk Staff.

The Front Desk is a non-emergency communication center that operates and is staffed 24 hours a day, seven days a week, 365 days a year by civilian and/or sworn personnel.

The Staff Services Supervisor will perform a variety of routine and complex supervisory and administrative work in:

  • Statistical record keeping
  • Data entry
  • Developing and maintaining computerized spreadsheets and databases
  • Bookkeeping
  • Preparing budget
  • Calls for service
  • Filing
  • Typing
  • Answering phones
  • Receiving the public
  • Assisting in the administration of the standard operating policies and procedures of the Department 

The Staff Services Supervisor:

  • Plans and organizes workloads and personnel assignments
  • Trains, motivates and evaluates assigned personnel
  • Reviews progress and directs changes as needed
  • Examines work for accuracy, legibility, and conformance to policies and procedures 

SCHEDULE:

Full-time. 40 hours per week, Monday - Friday and as needed to fulfill the duties of the position.  

Qualifications:

  • Candidates should have a minimum of 2 to 4 years experience in Law Enforcement Records/Telecommunications.
  • Experience with L.E.A.D.S.; RMS.; and C.A.D. is preferred.
  • Three years of supervisory experience is preferred. 

For full position details and to apply visit:

www.hoffmanestates.org/employment

Application Deadline:

November 14, 2021



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