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Public Safety Telecommunicator

Lyons Township Area Communications Center (LTACC)

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Contact Information

Address:

Lyons Township Area Communications Center (LTACC)
304 W. Burlington Avenue
La Grange, IL 60525

Phone Number:

  • 708-215-3586

Fax Number:

  • 708-352-1998

Position Information

Application Deadline:

  • 12/01/21
  • Prior to the end of the business day

Salary:

  • Starting salary for the full-time telecommunicator position: Commensurate with experience, certifications, prior training and starts at $49,135

    Excellent benefits package including:

    • Group health insurance (Blue Cross/Blue Shield HMO with a 12% employee contribution)
    • IMRF pension
    • Paid time off to include vacation, designated holidays, and floating holidays
    Starting salary for the part-time telecommunicator position: Commensurate with experience, certifications, prior training starting at $23.00/hour

Sworn Officers:

  • 14

Population:

  • 50,000

Position Details

- OPEN POSITIONS -

The Lyons Township Area Communications Center (LTACC) is accepting applications for a full-time and part-time 9-1-1 Telecommunicators.

LTACC is a consolidated 9-1-1 communications center serving the Villages of La Grange, La Grange Park, and Western Springs’ Police and Fire Departments and the City of Countryside Police Department. LTACC is a 24-hour, seven-day per week operation located in La Grange, IL.

Essential Job Functions:

  • Answer and process 9-1-1, emergency, and non-emergency phone calls for service
  • Receive and transmit radio and telephone messages and dispatch emergency personnel in accordance with standardized procedures and regulations
  • Operate communications equipment to provide prompt and effective responses to calls for service in both routine and emergency situations
  • Use a computer aided dispatch system to determine the nature and location of emergencies, deploy units as necessary, and maintain contact with all units on assignment while consistently disseminating information and updating their status
  • Enter, retrieve, and accurately interpret information contained in the Law Enforcement Agencies Data System (LEADS) and National Crime Information Center (NCIC) System
  • Maintain knowledge of current communication policies and procedures and state, national, and local dispatch standards
  • Maintain a variety of logs, records, and files
  • Monitor business alarms and notify the appropriate person/agency as required
  • Memorize codes, names, locations, and other detailed information
  • Communicate tactfully with residents, public safety personnel, and coworkers
  • Able to work any and all shifts of a 24-hour per day period

Qualifications:

  • Applicants must be at least 20 years of age
  • Applicants must have a High School diploma or equivalent
  • Applicants must be able to accurately type at least 35 wpm
  • Applicants must pass a background investigation, polygraph, and medical screenings
  • Obtain LEADS certification within 3 months of employment and maintain certification
  • Obtain CPR and Emergency Medical Dispatch (EMD) certifications within 6 months of employment and maintain certifications
  • Schedule flexibility and multi-tasking are fundamental
  • Possess excellent written and oral communications skills
  • Prior public safety dispatching experience desirable
  • Bilingual skills desirable
  • Ability to learn the member communities' geographic areas 

How to Apply:

Download:

LTACC Employment Application

OR

For pick-up at:

LTACC

La Grange Police Department

304 W. Burlington Avenue

To request an application via email contact LTACC at:

708-215-3586

Applications must be submitted prior to the end of the business day on December 1, 2021 to:

Jim Moldenhauer, Interim Executive Director

Lyons Township Area Communications Center

304 W. Burlington Avenue

La Grange IL 60525

jmoldenhauer@ltacc.org

Applicants must be available for all phases of testing and interview, which may include but is not limited to:

  • Applicant skills tests
  • Extensive police background investigation, including a fingerprint check
  • Polygraph exam
  • Psychological exam
  • Medical screenings, including drug and hearing tests
  • At least 1 in-person interview 

This position will remain open until filled.

LTACC is an Equal Opportunity Employer.



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