Public Safety Telecommunicator

City of Elgin

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Contact Information

Address:

City of Elgin
150 Dexter Court
Elgin, IL 60120

Phone Number:

  • 847-931-6049

Fax Number:

  • 847-931-5906

Position Information

Application Deadline:

  • 06/08/22

Salary:

  • Starting: $59,166

Sworn Officers:

  • 84

Population:

  • 110,000

Position Details

Under supervision, the Public Safety Telecommunicator I perform the full range of operational duties required in dispatching public safety personnel and equipment. This is the entry grade level of the Public Safety Telecommunicator position. Public Safety Telecommunicator I's receive routine and emergency calls and transmit/receive messages via radio, 9-1-1 emergency phone lines and various computer systems. The Emergency Communications Center operates on a 7-day, 24-hour schedule basis and personnel in this position will be required to work a variety of shifts as well as overtime.

Skills and Abilities needed for the position:

  • Ability to learn to effectively operate sophisticated public safety computer systems, telecommunications systems, radio systems, emergency medical dispatch systems, and equipment.
  • Ability to learn and understand operating procedures and methods used in a busy 911 Center.
  • Ability to learn to effectively coordinate multiple events and emergency responses.
  • Ability to accomplish tasks in a controlled and competent manner while working under stressful conditions.
  • Ability to make sound decisions, anticipate needs, and evaluate alternatives.
  • Ability to accurately gather information quickly and respond to it.
  • Ability to interpret rules, regulations, policies and procedures and follow them.
  • Ability to follow written and oral instructions accurately and efficiently.
  • Ability to communicate professionally and precisely.
  • Ability to establish and maintain effective working relationships with co-workers, supervisors, and citizens.
  • Ability to retain information.
  • Ability to speak in a clear and concise manner.
  • Ability to prepare clear, concise and understandable written documents.

Complete the online test through TestGenius. You will need to pass each of the sections of the test to move forward in the process. The online test must be completed by June 8, 2022. There is no cost for taking the test.

Go to our website to apply and to get more details on the position:

www.cityofelgin.org/jobs



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