Emergency Communications Operator

QuadCom 9-1-1

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Contact Information

Address:

QuadCom 9-1-1
505 Elm Ridge Road
Carpentersville, IL 60110

Phone Number:

  • 847-428-8787

Fax Number:

  • 847-428-8788

Position Information

Application Deadline:

  • 06/30/22

Salary:

  • Starting: $51,839.69

    Benefits Include:

    • Medical and Dental Insurance (with employee contribution)
    • Enrollment in the Illinois Municipal Retirement Fund
    • Holidays
    • Personal days
    • A competitive vacation package 

Sworn Officers:

  • 17 Full-Time employees

Population:

  • 68,000

Position Details

QUADCOM POLICE AND FIRE COMMUNICATIONS

Want an exciting career where no day is ever the same? Want to make a difference every day? Then join QuadCom's exceptional team!

We are accepting applications for the position of Emergency Communications Operator.

***experienced applicants should inquire directly

QuadCom Emergency Communications Operators are cross-trained in all aspects of emergency dispatch. They handle emergent phone calls and dispatch police, and fire/EMS. We foster an atmosphere of teamwork and encourage our team to go above and beyond. There is an opportunity for growth and advancement within our organization.

QuadCom is a multi-jurisdictional, Police/Fire/9-1-1 Dispatch Center that provides emergency communications to ten municipal police and fire departments/fire protection districts located in northern Kane County, Illinois. QuadCom has a 5-2/5-3 8.5-hour workday schedule for full-time staff.

After training an employee is assigned to a permanent shift that is bid annually.

Qualifications:

  • A Successful candidate will possess a strong work ethic as well as a sense of responsibility for the safety of the public and agency members working in the field.
  • The ability to maintain a good rapport with member agencies and with team members is essential.
  • Strong candidates will be able to make decisions independent of prevalent opinions within the room.
  • Experience will be given preference.

Requirements:

  • Must be 21 years of age
  • Must possess a high school diploma or equivalent
  • Must reside within 35 miles of QuadCom within one year of hire

Pre-employment Process:

The successful candidate must pass an online assessment through TestGenius, Comprehensive Personality Profile, oral interview, background investigation, psychological exam, and is subject to the Director's review. Any job offers are contingent upon a physical examination including a drug screen, and hearing test.

Applications may be downloaded from:

quadcom911.org

If you have any questions, please contact Director Harding at:

charding@quadcom911.org

All Cover Letters and Resumes must be accompanied by a QuadCom Application to be considered.



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