Telecommunications Operator I

City of Aurora

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Contact Information

Address:

City of Aurora
44 E. Downer Place
Aurora, IL 60507

Phone:

  • 630-256-3430

Position Information

Application Deadline:

  • Until Filled

Salary:

  • Starting: $26.50/hour

    • After 6 months: $27.10/hour
    • After 1 year: $27.62/hour
    • Annual increases thereafter

    Excellent benefit package

Population:

  • 200,000

Position Details

The City of Aurora has opened testing for the position of Telecommunications Operator.

*Candidates must fill out an application with both City of Aurora AND National Testing Network.

City of Aurora applications can be filled out at:

https://il-aurora.civicplushrms.com/careers/

Candidate must submit application of employment and pass the job simulation test and typing test before moving forward in the selection process.

To register for the job simulation test and typing test visit:

www.nationaltestingnetwork.com

There is a non-refundable testing fee of $41.00. 

Under general supervision of the Emergency Communication Manager or designee, performs duties including the operation of a two-way radio/telephone to dispatch emergency personnel. Enters data, tallies calls, and maintains logs of shift activities through use of Computer-Aided Dispatch Systems (CAD). Operates LEADS and NCIC terminal, TTD and TTY equipment. Also, performs general clerical duties.

Requirements: 

  • Must have the ability to complete licensing requirements, speak clearly, work in a stressful environment, and multitask
  • Required to work rotating shifts during training, then first, second, or third shift including weekends and holidays
  • Must be able to pass job simulation test
  • Type 40 WPM with 90% accuracy
  • Polygraph and psychological assessments
  • Interview
  • Background investigation
  • Meet physical requirements
  • Position requires a high school diploma or G.E.D.
  • Spanish bilingual skills desired

To learn more about the City of Aurora, IL, visit:

https://www.aurora-il.org/1120/About-Aurora



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