Position Details
Scheduled Shift:
Weekly:
Monday – Friday
8:30 AM to 5 PM
NATURE OF WORK:
The Records Input Operator performs clerical work in the Records Bureau maintaining paper files, computer files and associated databases for the Police Department. Processes and preserves police records and reports by compiling, analyzing, coding, and inputting data into the current Records Management software.
ESSENTIAL FUNCTIONS (Specific assignment will include some or all of the following):
- Maintains paper and computer files; searches files and records for information as directed
- Performs data entry and document scanning.
- Takes fingerprints from the public using ink and/or Livescan.
- Provides customer service and answers questions at the Records Bureau window and over the telephone.
- Responds to and fulfills requests for reports and records in accordance with the Freedom of Information Act.
- Responds to inquiries and fulfills record check requests.
- Inventories, maintains records, and drafts and sends correspondence relating to towed vehicles.
- Field travel to City facilities and other buildings, as needed.
- Other duties as assigned.
MINIMUM REQUIREMENTS OF WORK:
- Must possess a High School Diploma / GED or higher.
- Must possess three (3) or more years of work experience in an office environment providing administrative support and customer service preferably in high security environment requiring confidentiality.
- Must possess a valid driver's license and a clean driving record.
- Must be knowledgeable in Microsoft and Google Suite.
- Ability to coordinate information from a variety of sources, compile into appropriate format, interpret according to policies, practices and procedures; ability to work effectively with employees at all levels within the organization: ability to identify problems and best possible resolutions to problems.
- Ability to solve practical problems; to interpret a variety of instructions (written, oral, or schedule form).
- Ability to maintain confidentiality and discretion in regards to ethics and integrity.
- Ability to work with basic mathematical calculations. Perform arithmetic operations involving all American monetary units.
- Ability to read rules, manuals, legal documents; ability to write memos and business letters using proper format, punctuation, spelling and grammar.
- Ability to speak effectively using proper grammar that is understandable to those involved in the communication.
- Must be able to use personal computer and related software including word processing and spreadsheet applications; typewriter, pen, pencil, ruler, contracts, directives, documents, forms, manuals, publications, reference books, schedules, specifications, file cabinets, fingerprinting materials, keys, etc.
PHYSICAL REQUIREMENTS OF WORK:
- The ability to work in a primarily sedentary position, with the ability to occasionally use force to exert up to 10 pounds. The ability to lift, carry or otherwise move objects, books, materials, etc. using up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
- The employee is subject to inside environmental conditions: protection from weather conditions, but not necessarily from indoor temperature changes.
- There are no environmental hazards associated with this classification.
SUPERVISION:
Work is performed under the general direction of the Records Coordinator or designee. The employee is responsible for completing work according to City work rules and safety regulations. Work is reviewed through ongoing observation, written and verbal communications, meetings and feedback from the supervisor and from other department employees. Guidance is provided through rules and regulations, policies and procedures, Personnel Rules and AFSCME contract. Additional guidance is provided through state statutes, City ordinances and standard operating procedures. Work is evaluated at least annually for quality of tasks, adherence to work rules, and performance in accordance with classification standard.
PUBLIC CONTACT:
The employee has regular and frequent contact with staff from Field Operations, Investigations and other Support Services personnel as well as with the general public.
SELECTION METHOD:
- Structured Oral interview
- Criminal Background (Pass/Fail)
- Polygraph/Psychological (Qualifying)
To apply for this position on or before the closing date, please apply online at:
www.cityofevanston.org
Chosen candidates will be required to provide proof of licenses, certifications, and education required for this position. Candidates will also be subject to qualifying pre-employment processes, including polygraph, psychological evaluation, medical examination, drug/alcohol screen, employment verification, and criminal background check.
The City of Evanston is an equal opportunity employer and ensures against discrimination in employment on the basis of a person's race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, military discharge status, source of income, housing status, or gender identity. The City of Evanston is also committed to accessibility for persons with disabilities. Any person needing mobility or communications access assistance should contact Human Resources at 847-448-8204 (voice) or 847-866-5095 (TTY).
