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Police Telecommunicator (Full-Time & Part-Time)

Village of Wilmette

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Contact Information

Address:

Village of Wilmette
1200 Wilmette Avenue
Wilmette, IL 60091

Position Information

Application Deadline:

  • 11/30/22

Salary:

  • Full-Time: $65,888 - $87,427 (Starting salary dependent on qualifications)

    The Village offers excellent benefits which includes:

    • Participation in the Illinois Municipal Retirement Fund (IMRF)
    • Medical
    • Dental and vision coverage
    • Life insurance
    • Voluntary participation in a deferred compensation program (457 plan)
    • Paid time off

    Part-Time: $31.67 - $42.03/hour with a starting rate dependent on qualifications (will work between 16 to 24 hours per week)

    This position includes:

    • Participation in a retirement plan through the Illinois Municipal Retirement Fund (IMRF)
    • Employee Assistance Program (EAP)
    • Ability to participate in the Flexible Spending Accounts for medical, dependent care and transportation 

Sworn:

  • 44

Population:

  • 28,000

Position Details

The Village of Wilmette is seeking to fill the full-time and part-time position of Police Telecommunicator (911 Operator).

This position reports to the Police Communications Supervisor and must be available to workdays, evenings, midnights, weekends and holidays.

General Responsibilities:

  • This is a civilian position primarily responsible for the operation of the public safety radio and computer aided dispatch (CAD) systems, and handling requests for emergency service.
  • The person in this position must be able to operate radio equipment, telephones and computer systems in order to monitor, receive, and effectively transmit verbal emergency and non-emergency messages.
  • This position will handle after-hour emergency calls for other Village departments, accept complaints from citizens, monitor the security and safety of prisoners, perform computerized data entry and other administrative tasks as required. 

Position Requirements:

  • The successful candidate will have completed some college and have at least two years of practical experience in a related field.
  • Essential position requirements include excellent communication and organizational skills and possess the ability to remain calm during stressful situations.
  • Ideal candidate must clearly demonstrable written, oral, listening, and organizational skills.
  • The position works under general supervision; consequently, the successful candidate should be self-motivated and able to handle multiple tasks simultaneously. 

Selection Process:

The selected candidate will receive a conditional offer of employment which is contingent on the successful completion of:

  • Psychological evaluation
  • Polygraph
  • Pre-employment physical with drug and alcohol testing
  • Thorough background investigation 

How to Apply:

Interested candidates should complete the online employment application found on Village's Self-Service webpage at:

https://wilmette.munisselfservice.com/ess

Attach your resume and cover letter.

Employment applications will be reviewed as they are received. Paper submissions will not be accepted. The position remains open until filled.

Any questions should be directed to Police Communications Supervisor Eric Peterson at:

847-256-9693

OR

petersone@wilmette.com

The Village of Wilmette is committed to compliance with the Americans with Disabilities Act and is an Equal Opportunity Employer. Diversity, Equity, and Inclusion are critical to the Village's success. The Village seeks to recruit the most talented individuals from a diverse candidate pool and strongly encourages applications to be submitted from all genders, all races, all sexual orientations, people with disabilities, and Military Veterans.



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