Public Safety Officer

Illinois Masonic Medical Center (IMMC)

Contact Information

Address:

Website:

• careers.aah.org

Email:

• emily.furst@aah.org

Application Deadline:

• 01/31/23

Salary:

• Starting: $20.60/hour

Position Details

It's More Than a Job, It's a Calling!

Location:

Illinois Masonic Medical Center (IMMC)

Chicago, IL

Chicago's Northside, near Wrigleyville neighborhood 

Shift:

Full-Time

ALL Shifts Available (1st, 2nd, and 3rd)

Major Responsibilities:

• Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training.
• Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor.
• Is alert, observant, and ethical.
• Complies with and enforces all safety and security rules and regulations.
• Maintains Department uniform and equipment in good repair.
• Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to: inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches.
• Assists team members, patients and visitors by providing information, directions, and physical help.
• Ensures traffic control, monitors conduct of visitors on premises, and confronts unauthorized persons for questioning.
• Prevents, responds to, and investigates workplace violence.
• Responds to service calls, such as combative or threatening patients or visitors and team member incidents.
• Serves as a primary resource for de-escalation.
• Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats.
• Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury.
• Investigates incidents that occur on Advocate Aurora property and completes timely and accurate reports.
• Addresses and escalates complaints to the appropriate leader and provides supporting documentation.
• Performs liaison rounding duties to cultivate close partnerships with all department and units.
• Delivers security awareness education to team members to leverage their assistance in the overall security of the site.
• Liaisons with state and local law enforcement and first responder agencies.
• Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.
• May serve as a precept for newly hired officers, providing feedback and assisting in maintaining competencies for all officers.
• Maintains current department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of critical restraints, conducted energy weapon (Taser), etc. 

Licensure, Registration, and/or Certification Required:

• Firearm Owners Identification (FOID) Card issued by the Illinois State Police., or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).
• A valid driver's license issued by the Division of Motor Vehicles.
• Education Required: High School Diploma or GED.
• Experience Required: Typically requires 1 year of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff and/or property. 

Knowledge, Skills & Abilities Required:

• Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security & Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role. Recertification is not required.
• Illinois team members must have completed State of Illinois 20-hour Basic Security Officer course; for IL sites equipped with firearms, the State of Illinois 40-hours is required.
• Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients, even if they are verbally aggressive persons.
• Demonstrated experience in quickly assessing dangerous situations and taking appropriate action.
• Demonstrated ability in verbal and written communications.
• Ability to use a computer to document work such (Microsoft Word, Excel, navigating a web page, and database entry).
• Ability to work a flexible scheduling including off-shifts, weekends and holiday, as necessary.
• Ability to meet and maintain current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, etc.

Physical Requirements and Working Conditions:

• Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally.
• Must be able to push/pull with 35 lbs of force.
• Temperature in working environment (when outside) may vary between - 10 to 90 degrees due to seasonal changes.
• May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards.
• Protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.
• Ability to defend self and/or others in case of physical confrontations. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

APPLY ONLINE:

https://aah.wd5.myworkdayjobs.com/External/job/Advocate-Illinois-Masonic-Medical-Center---836-W-Wellington/Public-Safety-Officer---Security-Officer--Full-Time--ALL-Shifts-_R52189

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