SEECOM offers an excellent benefit package including:
Southeast Emergency Communications (SEECOM) is now accepting new hire and lateral applications to immediately fill a vacancy for full-time Public Safety Telecommunicator as well as maintain a list of qualified candidates through the end of 2023.
SEECOM is a regional consolidated 9-1-1 Emergency Communications Center (ECC) employing 24 full-time Public Safety Telecommunicators and 3 full-time Communications Supervisors, serving 13 agencies (Algonquin Police, Algonquin-Lake in the Hills Fire, Cary Police, Crystal Lake Fire Rescue, Crystal Lake Park District Police, Crystal Lake Police, Huntley Fire, Huntley Police, Lake in the Hills Police, McHenry County College Police, Oakwood Hills Police in addition to MABAS Division 5 and Illinois Public Works Mutual Aid Network), with a combined residential population of over 201,000.
Applicants with prior public safety communications experience are invited to apply for an abbreviated hiring process. This is an ongoing process and applications will be reviewed weekly. Candidates successfully advancing through all phases of the process will be placed into an eligibility list through the end of calendar year 2023 if a position is not immediately available.
Applicants with no prior public safety communications experience are encouraged to apply during this hiring process. This is an ongoing process and applications will be reviewed weekly. Candidates successfully advancing through all phases of the process will be placed into an eligibility list through the end of calendar year 2023 if a position is not immediately available.
The Public Safety Telecommunicator (PST) performs a variety of public safety communications functions including answering 9-1-1 calls, non-emergency calls, entering data into the computer aided dispatch system as well as other computer systems and transmitting information via radio systems, phone and computer. Using these tools, the PST coordinates information and activity among the general public, SEECOM public safety agencies, surrounding public safety agencies and ancillary service providers. The nature of the work ranges from extreme emergencies to the routine.
The position involves working regular and irregular shift work and shift rotations necessary to provide 9-1-1 and public safety communications services 24 hours/day, 7 days/week, 52 weeks/year including weekends and holidays. Shifts are typically eight (8) hours in duration, but could be extended to 12-16 hours in the event of emergency, disaster, staffing needs, workload or work in progress. Weekends and holidays are not guaranteed time off and shifts typically rotate. The location is well lighted and has minimal noise. There is a high volume, fast paced environment dealing with life threatening situations via telephone or radio. Must be able to remain in the Communications Center at a dispatch console for extended periods.
Equipment used includes, but is not limited to: Next Generation 9-1-1 (NG9-1-1) phone system, multi-line telephone systems, Text To/From 9-1-1, TTD/TTY system, multi-frequency radio systems, multiple computers and monitors, computer aided dispatch (CAD) and records management software (RMS), facsimile machine, copy machine, shredder, logging recorder, reverse communications software, emergency alerting siren, and Microsoft Office products.
This position works in an office environment. Little physical strength and/or endurance required. Position requires repetitive motion, with substantial movement of the wrist, hands and/or fingers. Occasionally, job may require physical exertion such as lifting, stooping, reaching, walking, etc. Vision, hearing and speaking are required for use of written material, computer equipment, telephone systems and in-person communication, etc.
The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and the job requirements change.
Top qualifying candidates may be invited for further testing and interviews. Final selection is contingent upon a background check, psychological evaluation, and pre-employment medical & drug testing. SEECOM reserves the right to modify this process at any time.
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