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Community Service Officer

Mundelein Police Department

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Contact Information

Address:

Mundelein Police Department
221 N. Lake Street
Mundelein, IL 60060

Phone:

  • 847-949-3200

Position Information

Application Deadline:

  • 08/07/23

Salary:

  • Starting: $27.63/hour

Sworn:

  • 53

Population:

  • 33,000

Position Details

A community service officer (CSO) is an unarmed civilian employee under the direct supervision of the research and development supervisor. A CSO is responsible for the performance of those departmental activities that do not require the service of sworn police officers. A CSO is responsible for the performance of activities related to the animal control ordinances of the Village with emphasis in the ordinance enforcement, impounding stray animals, follow-up of the animal bite cases, trapping and safely releasing of wild animals and increasing citizen awareness of the animal control ordinances.

As an employee of the Mundelein Police Department, a CSO must comply with the orders, policies, procedures, rules, and regulations of the department. It is also expected that a CSO will perform in a courteous and professional manner in all dealings with the public and department personnel.

ESSENTIAL JOB FUNCTIONS INCLUDE:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Report for duty at the assigned time and perform the duties of a CSO at the direction of the research and development supervisor.
  • Develop a working knowledge of the Village and its geography.
  • Promptly prepare and submit the required reports as the result of any assignments.
  • Use proper radio procedures and maintain proper radio discipline at all times.
  • Perform office or clerical duties as directed.
  • Be available to respond to calls for service, at the direction of the dispatcher.
  • Perform any activity at the direction of the research and development supervisor including, but not limited to the following:
  • Direct traffic at traffic emergencies, special functions or on fixed post duty.
  • Perform jail duties at the direction of a supervisor.
  • Perform court and messenger services.
  • Assist in the impounding and storage of vehicles.
  • Report any unusual cases of litter and debris.
  • Report defective city equipment and dangerous conditions such as street lighting, traffic signals, streets, and sidewalks.
  • Report situations involving illegal posting of signs.
  • Participate in the Bike Safety Program.
  • Conduct safety check installations for child restraint systems.
  • Enforce ordinances pertaining to the improper storage or removal of garbage if an immediate danger to the public, caused by animals or some other factor.
  • Obey all lawful orders of superiors regardless of the division to which he is assigned to the best of your ability.
  • Possess a working knowledge of federal, state, and local laws, statutes and ordinances pertaining to CSO responsibilities.
  • Maintain a close working relationship with other divisions of the Mundelein Police Department and other area agencies. 
  • Assist Lake County Animal Control when called on, with the approval of a supervisor.
  • Attend training courses upon assignment of the Chief of Police to increase skills and knowledge.
  • Appear in court when required.
  • Respond to recall of duty at any time notified.
  • Handle school crossings when assigned by a supervisor.
  • Assist with funeral escorts. 
  • Take station reports when assigned by a supervisor.
  • Issue parking tickets for observed violations.
  • Take private property accident reports that do not involve personal injury, alcohol, or drugs.
  • Responsible for evidence and transportation to the Crime Lab.
  • Perform other duties as assigned.
  • Regular and reliable attendance is required.
  • ANIMAL CONTROL RESPONSIBILITIES
    • Enforce all Village ordinances pertaining to animals and animal control.
    • Respond, during tour of duty, to all service calls involving animals or animal related problems.
    • Conduct follows up investigations of situations involving animal bites, chronic stray animals, animal cruelty or neglect, rabid animals and neighbor disputes involving animals.
    • Maintain the CSO vehicle and animal control equipment in order to ensure their working condition.
    • Provide routine patrol of areas designated as having animal control problems.
    • Maintain animal traps in order to detain or capture wild animals and transport them to a more appropriate location.
    • Provide animal control training to police officers as needed.
    • Make every attempt to capture stray or sick animals and to transport them to an appropriate kennel or holding facility for retrieval or elimination.
    • Develop citizen awareness of Village ordinances regarding animals through informal and formal contacts.

REQUIRED EDUCATION AND EXPERIENCE:

  • Requires a high school diploma or equivalent, a valid Illinois Driver’s License.
  • Requires skills in communicating effectively, both verbally and in writing.
  • Must be able to remain calm and focused in emergency situations, work well under pressure and function at a high level under hectic conditions.
  • A well-organized, self-motivated individual who is hard working, detail oriented.
  • Professional in appearance and conduct.

To Apply

Mundelein is an Equal Opportunity Employer



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