Desk Community Service Officer (Part-Time)

Candidates must possess excellent customer service skills and must be able to communicate effectively via telephone or in person in a patient and courteous manner in a high stress environment.  Must be able to comprehend, interpret, explain and make decisions in accordance to established department procedures and policies.  Preferred candidates will possess some law enforcement background.

GENERAL QUALIFICATIONS:

• High school diploma or equivalent.
• Must be able to work any shift plus weekends and holidays if needed.
• Excellent oral and written communication skills.
• Clerical/customer service experience.
• Strong ability to multi-task and high attention to detail.
• Self-starter and ability to work independently.
• Microsoft Office Suite experience.
• Ability to learn industry specific software.
• Team player and ability to interact well with others.
• Excellent time management skills.
• Valid Illinois driver’s license and clear driving record.
• Candidate must pass a background investigation, polygraph test, psychological examination, medical exam and drug screen.

Shift:

Regular mandatory hours for part-time Desk CSOs are generally a minimum of two (2) consecutive 4 to 8 hour shifts weekly on the midnight shift and/or afternoon shift on Fridays, Saturdays, or Sundays.   Employees may be allowed to work additional hours and if trained, work other shifts when available but are limited to 1,000 hours per year.  Employees may be required to work additional hours depending on manpower needs.

Responsibilities:

Duties include but are not limited to front desk reception, data entry, assisting police and the public in person and on the telephone, report writing and other office support duties. Perform searches of male and female prisoners as required and well-being checks of prisoners in cells and holding areas.

APPLICATION INSTRUCTIONS:

• Application packets are available on-line at http://www.mortongroveil.org/government/employment-opportunities/
• Submit your application, disclosure form, cover letter, resume and a copy of your high school or college diploma via e-mail to pdhr@mortongroveil.org.
• APPLICATION DEADLINE:  Until Filled
• Faxed or hard copies of the application packet will not be accepted.
• All communication regarding the hiring process will be sent via e-mail.  All applicants must provide a valid e-mail address.

The Village of Morton Grove is an Equal Opportunity Employer.