Telecommunications Operator

City of Aurora

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Contact Information

Address:

City of Aurora
44 E. Downer Place
Aurora, IL 60507

Phone Number:

  • 630-256-3430

Fax Number:

  • 630-256-3439

Position Information

Application Deadline:

  • Until Filled

Salary:

  • Beginning salary is $26.11/hour, after 6 months $26.70/hour, after 1 year $27.21/hour, and annual increases thereafter, plus a full benefit package.

City Population:

  • 200,000

Position Details

EMERGENCY COMMUNICATIONS

911 DISPATCHER/TELECOMMUNICATIONS OPERATOR

The City of Aurora has opened testing for the position of Telecommunications Operator.

Under general supervision of the Emergency Communication Manager or designee, performs duties including:

  • Operation of a two-way radio/telephone to dispatch emergency personnel.
  • Enters data, tallies calls, and maintains logs of shift activities through use of Computer-Aided Dispatch Systems (CAD).
  • Operates LEADS and NCIC terminal, TTD and TTY equipment.
  • Also, performs general clerical duties. 

Qualifications:

  • Must have the ability to complete licensing requirements, speak clearly, work in a stressful environment, and multitask.
  • Required to work rotating shifts during training, then first, second, or third shift including weekends and holidays.  
  • Must be able to pass job simulation test, type 40 WPM with 90% accuracy, polygraph and psychological assessments, interview, background investigation, and meet physical requirements.
  • Position requires a high school diploma or G.E.D.
  • Spanish bilingual skills desired. 

Applicants must pass the job simulation test before moving forward in the selection process.

To register and select a testing location visit:

www.nationaltestingnetwork.com

There is a non-refundable testing fee of $41.00. 

Posting will remain open until vacancies are filled.  Applications will be reviewed the 1st Monday of each month.  Posting may close without further notice.  

To learn more about the City of Aurora, IL, visit:

https://www.aurora-il.org/about/aboutourcity.php



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