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911 Public Safety Telecommunicator

CenCom E9-1-1 Public Safety Communications Center

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Contact Information

Address:

CenCom E9-1-1 Public Safety Communications Center
911 N. Lotus Drive
Round Lake Beach, IL 60073

Phone:

  • 847-270-9111

Fax:

  • 847-270-9115

Position Information

Application Deadline:

  • NA

Salary:

  • Starting: $51,833 - $76,086 DOQ

    Competitive benefit package:

    • PENSION:
      • Participation in the Illinois Municipal Retirement Fund (IMRF), 457 Deferred Comp, Roth IRA
    • HEALTH, DENTAL and VISION INSURANCE
    • PAID TIME OFF:
      • VACATION, PERSONAL

    SHIFT DESCRIPTION:

    The Dispatch Center operates under two teams of 12 hour shifts, with a 14 day rotation. Shift A: 7:00am - 7:00pm, Shift B: 7:00pm - 7:00am. Week 1 - Work: Monday, Tuesday, Friday, Saturday, Week 2 - Work: Sunday, Wednesday Thursday. Dispatchers are required, on occasion to work 16 consecutive hours and are required to work days, evenings, nights, weekends, and holidays, and must be available for shift coverage with short notice.


Position Details

CenCom E9-1-1 Public Safety Communications Center

Full-Time Telecommunicator

CenCom E9-1-1 Public Safety Communications Center is a Consolidated Communications Center located in Round Lake Beach, IL. Providing dispatch services for seven Public Safety Agencies for primary dispatch of Police, Fire and EMS and also serves as the MABAS Division 4 communications dispatch.

JOIN OUR TEAM!!!

CenCom is seeking full-time 911 Public Safety Telecommunicators to become part of the CenCom team.

The opportunity to submit an application for employment is currently open ended, with periodic opportunities for testing and advancement in the recruitment process.

ESSENTIAL JOB FUNCTIONS:

  • The operation of the emergency telephone system and radio communications systems and dispatching of all calls for police, fire and emergency medical service.
  • Receive and transmit any official information called for with speed and accuracy.
  • Efficiently operate all communications center equipment, including radios, telephones, computer terminals, intercom system, audio and video tape recorders, copier, fax machine and typewriter.
  • Promptly and courteously communicate with and aid persons seeking assistance or information.
  • Periodically conduct a video check of incarcerated prisoners in the CenCom Detention Facility.
  • Successfully complete our Communications Training program. 

QUALIFICATIONS:

Requirements include:

  • High School degree or equivalent.
  • A minimum of one year of 911 dispatching experience is preferred.
  • Must have the ability to read and speak English.
  • The successful applicant will have a strong work ethic and a sense of duty and responsibility to the safety and welfare of the public, and be able to communicate effectively, both orally and in writing.
  • Attention to detail and ability to work successfully with other team members is a must.
  • The ability to work effectively under sometimes stressful situations is a must.
  • Successful applicant must be willing to work days, evenings, weekends, and holidays, and must be available for shift coverage with short notice.

Applications can be obtained at:

CenCom E9-1-1 Public Safety Communications

Center 911 Lotus Drive

Round Lake Beach, IL 60073

OR

www.cencom911.net

Completed applications can be submitted:

In person

OR 

Via email:

adminsec@cencom911.net

EOE M/F/D



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