911 Telecommunicator (Full-Time & Part-Time)

SouthCom Dispatch

Contact Information

Address:

Website:

• www.southcomdispatch.com

Phone:

• 708-283-6630

Fax:

• 708-283-6641

Email:

• athenabarnes@southcomdispatch.com

Application Deadline:

• 01/05/24

Salary:

• $24.98 - $34.12/hour

Population:

• 65,000

Position Details

SouthCom is recruiting to establish an eligibility list for the position of 911 Operator/Telecommunicator.

This position operates communications equipment that receives and dispatches fire, police and emergency calls via telephone, electronic and radio dispatch equipment.

Essential Duties:

• Answers and routes telephone calls and messages of emergency and non-emergency nature to the proper public service agency.
• Utilizes data input procedure on multiple keyboard terminals to assure data is properly transmitted to the computer.
• Maintains records and data in accordance with departmental rules.
• Routes, transmits, and interprets teletype messages.
• Testifies at adjudication hearings as necessary. 

Minimum Qualifications Required:

• High School Diploma
• 21 years old
• US Citizen
• Spillman / Motorola knowledge is preferred but not required 

Knowledge, Skills & Abilities:

• Knowledge of, or the ability to learn area geography and an awareness of community events.
• Knowledge of and ability to utilize a computer and the required software.
• Ability to orally communicate effectively and precisely.
• Ability to operate keyboard and telecommunications equipment.
• Ability to perform full data entry functions at a rate of approx. 30 wpm.
• Ability to obtain information over the telephone from distraught callers.
• Ability to maintain emotional stability in stressful situations.
• Ability to comprehend and carry out department rules, regulations, and procedures.
• Ability to maintain security and confidentiality. Ability to record computer data rapidly and accurately.
• Ability to establish and maintain effective working relationships with staff and the public.
• Ability to familiarize oneself with incidents relating to critical law enforcement activities.
• Ability to understand and follow written and oral instructions.
• Ability to communicate effectively both orally and in writing.
• Ability to work the required hours of the position. 

We are looking to hire full-time, secondary employment, certified CTO's and part-time employees.

If interested, please stop by to pick up an application:

21113 Dettmering Drive

Matteson, IL 60443 

OR

Visit:

www.southcomdispatch.com

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