Community Service Officer

Gurnee Police Department

Contact Information

Address:

Website:

• www.gurnee.il.us

Phone:

• 847-599-7500, x 7515

Email:

• chrisn@village.gurnee.il.us

Application Deadline:

• 11/27/23

Salary:

• Starting hourly rate of pay: $26.65/hour

  Plus full benefits

  No residency or living radius requirement

  Visible tattoos permitted within department policy parameters

Population:

• 30,700

Position Details

Community Service Officer (CSO) - Full Time

Department Staff:

100 members including sworn officers, sworn supervisory, management, civilian, and 911 Emergency Dispatch staff

The Village of Gurnee Police Department seeks candidates for the position of CSO.

As valued member of the Gurnee Police Department, the primary responsibilities of a CSO include but are not limited to:  responding to non-criminal public nuisance complaints; animal control and complaints; running administrative errands within the Police Department and for other Village departments; handling vehicle lockouts; providing traffic control services, police vehicle escorts and courtesy patrols; parking enforcement; taking reports of minor thefts such as bicycle thefts and private property accidents; performing residential security checks; and other public service related job tasks.

We are looking for candidates with the following key qualities to join our team:

• Communication skills, interpersonal skills and other characteristics that reflect a service orientation and desire to treat the public with tact, courtesy, and respect;
• Ability to quickly learn operations and procedures; 
• Ability to make accurate and quick decisions in real-time work situations; 
• Remain calm under conditions that are stressful; and
• Use sound judgment and act decisively in emergency and non-emergency situations. 

Minimum Requirements include:

• US citizen/naturalized citizen status;
• HS Diploma/GED;
• Valid drivers license and safe driving history;
• At least 1 year comparable work experience in customer service, security, or related field;
• Ability to meet work schedule requirements which include varying hours, rotating days on / off and scheduled hours on holidays, weekends, daytime, and evenings.  Must be able to work overtime;
• Ability to work in a computerized environment along with basic proficiency using word, spreadsheet, and database programs; and
• Ability to meet moderate physical demands – work is primarily performed in an outdoor environment that includes work in all weather conditions; a variety of terrains; varying noise levels; and to sit, climb, drive, balance, stoop, kneel, crouch, reach, walk, run, stand, push, pull, lift, carry, hear / listen, and see / observe.  Uses personal protective equipment to prevent exposure to hazardous situations.  Work is also performed in an office environment.

Additional desirable qualifications:

• Bilingual skills

Job Posting:

www.gurnee.il.us/jobs

Online Application:

Click HERE

Due to the anticipated response, only applicants with experience and skills most closely aligning with the position requirements may be contacted to continue in the screening process. Offer of employment is contingent on passing a post-offer background, medical examination and drug screen.

Equal Opportunity Employer

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