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Telecommunicator

Vernon Hills Police Department

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Contact Information

Address:

Vernon Hills Police Department
754 Lakeview Parkway
Vernon Hills, IL 60061

Position Information

Application Deadline:

  • Until Filled

Salary:

  • Salary Range: $64,691 - $87,521 annually, including an excellent benefits package

    Starting pay is generally at the entry step of the range.

    This is a full-time, non-exempt position, on a seven-step salary schedule. 

Sworn:

  • 44

Population:

  • 26,000

Position Details

The Village of Vernon Hills is a vibrant, progressive, team-oriented and financially sound community that invests in the development and growth of its most important asset—its employees.

At this time, there is one immediate opening for Full Time Telecommunicator within the Communications Division of the Vernon Hills Police Department.

Job Summary:

The Vernon Hills Police Department's Communications Center provides both police and fire dispatch services. Police dispatch services are coordinated by the Vernon Hills Police Department, which provides services for Libertyville and Vernon Hills, as well as monitoring, receipt, and transmission of emergency and non-emergency police messages. Additionally, the position involves monitoring and operating of electronic building security systems and providing general information to the public. The position also involves a high level of communication during emergency and non-emergency situations which require the ability to communicate effectively and to employ selective attention in an environment with a variety of distractions. In addition, the individual must possess the ability to perform job duties in a confidential manner.

Job Requirements:

  • High school diploma, or equivalent
  • Minimum of one to three years' experience in public safety dispatch strongly preferred
  • Requires ability to type accurately at a working rate of speed
  • Must possess the ability to perform multiple tasks simultaneously and conduct themselves accordingly under stressful situations
  • Requires working knowledge of office equipment, procedures, and practices
  • Requires ability to work independently and efficiently following established guidelines and procedures
  • Requires ability to speak on the phone in a well-modulated voice, using good enunciation and grammar in choice of words
  • Requires ability to perform varied clerical recording and processing functions requiring general knowledge of the office of assignment
  • Requires ability to attend to detail with accuracy
  • Requires ability to communicate effectively both verbally and in writing
  • Requires ability to establish and maintain satisfactory working relationships with co-workers and the general public
  • Successful passage of a background and criminal history investigation, reference check, and qualifying pre-employment medical examination and drug screen
  • Successful completion of a twelve-month introductory period

Application Process:

Employment Application Forms may be obtained from the Village website at:

www.vernonhills.org

OR

At:

Village Hall

OR

At:

Vernon Hills Police Department

Applications must be fully complete including sufficient detail to determine if an application meets the specific requirements of the position. Resumes not accompanied by the completed Village of Vernon Hills employment application will not be considered for employment.

Please submit completed applications to:

Human Resources Department

Village Hall

In person or by mail

OR

By email at:

employment@vhills.org

Please be sure to include the title of the position for which you are applying, in the subject of the email. 

Applicants with disabilities, who will need accommodations in order to complete any portion(s) of the application, should contact the Human Resources Department at 847-367-3700.

THE VILLAGE OF VERNON HILLS IS AN EQUAL OPPORTUNITY EMPLOYER M/F/D



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