Front Desk Clerk

Village of Lombard

Contact Information

Address:

Website:

• www.villageoflombard.org
• www.villageoflombard.org/Jobs.aspx

Email:

• hr@villageoflombard.org

Application Deadline:

• 04/22/24
• @ 4:00 PM

Salary:

• Starting: $48,313

Sworn:

• 66

Population:

• 45,000

Position Details

The Village of Lombard is seeking a qualified candidate for the position of full time Front Desk Clerk for the Lombard Police Department.

Front desk personnel perform a variety of duties in order to provide responsive, courteous and efficient service to police/village personnel and the general public.

The primary duties include but are not limited to:

• provide phone reception for a multi-line phone system
• monitor patrol radio traffic and respond to requests for information
• monitor building and village campus video cameras
• create a summary log of reports submitted by the patrol division
• accept payment of fees or fines for administrative tows, parking citations and report requests
• operate LEADS state records system to enter, modify, update, and retrieve data regarding persons, vehicle and property records
• respond to and resolve in person citizen inquires and/or complaints

Front Desk personnel utilize several computer programs including MS Office and LEADS. This position requires excellent communication and organizational skills. Candidates must be able to work in a fast-paced environment with the ability to multitask.

Qualified candidates must:

• Possess a high school diploma or equivalent with one to two years of clerical/customer service experience; or any equivalent combination of education, training and experience that provides the requisite knowledge skills and abilities for this position.
• Acquire full LEADS certification and NIMS compliance within 6 months of hiring.

Hours for the position are 10:30 AM – 7:00 PM, Monday – Friday.

Bilingual candidates are encouraged to apply.

NO PHONE CALLS

Please submit a completed application and a resume by Friday, April 22, 2024 at 4:00 PM via our online application system at:

https://www.villageoflombard.org/Jobs.aspx

(Tools: Download Application) 

EQUAL OPPORTUNITY EMPLOYER

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