Position Details
Chief Operations Analyst
Chicago Police Department
Number of Positions: 1
Under direction, supervises and participates in the strategic planning and development of business process initiatives to improve city programs and operations, and performs related duties as required.
ESSENTIAL DUTIES:
- Supervises professional staff engaged in reviewing current programs and operations, conducting data analysis, and creating and monitoring work plans to create efficiencies within city departments
- Interfaces with senior leadership from operating departments, program managers, external stakeholders and the Office of Budget and Management (OBM) to identify and evaluate business needs and to define opportunities for improved efficiency, cost-savings, and process improvements
- Coordinates and oversees professional analysts in the conduct of operations studies, researches techniques, methods, and processes to obtain information on specific areas under review
- Conducts data analysis to determine the sources of inefficiencies and collaborates with professional organizations, sister agencies, and municipalities to learn of best practices and performance benchmarks
- Writes, reviews, and edits reports and manuals documenting study results and recommends changes to improve operations
- Designs in-depth survey questionnaires, scannable data collection forms, and/or web-based data collection systems and uses statistical analyses to evaluate collected survey data
- Develops and oversees the preparation of strategic work plans and timetables used in establishing performance improvement initiatives and the achievement of objectives
- Advises city departments in establishing key performance indicators to effectively measure the ongoing performance of programs and services
- Maintains contact with senior leadership from operating departments and OBM to understand department specific issues relative to budgetary considerations and develops potential solutions to positively impact departmental budgets
- Supervises the design of computer applications and models (e.g., mathematical, statistical, spatial, temporal) to assist in the assessment and collection of data
- Coordinates and reviews reports and communications recommending changes to work standards, procedures and performance measures
- Designs computer applications and processes with SQL, Tableau, and other tools to automate manual processes, as required
- Monitors implementation plans and evaluates improvements post-implementation
- Develops work standards and conducts performance evaluations of subordinate staff
- Conducts and facilitates training for staff to ensure strategic work plans are developed according to established guidelines
NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.
Location:
3510 S. Michigan Avenue
Chicago, IL
Days:
Monday - Friday
Hours:
9:00 AM - 5:00 PM
MINIMUM QUALIFICATIONS:
Training and Experience:
- Graduation from an accredited college or university with a Master's degree, plus four years of work experience in operations analysis, project management, strategic planning, program auditing or business management consulting of which two years are in a supervisory role related to the responsibilities of the position, or an equivalent combination of education, training and experience.
NOTE: You must provide your transcripts or diploma, professional license, valid State of Illinois driver's license, or training certificates at time of processing, if applicable. Preference will be given to candidates possessing the following: Graduation from an accredited college or university with a Master's degree in economics, sociology, public policy, statistics, data science, computer science, or closely related fields. Previous experience with SQL and Tableau Proficiency in Microsoft Office applications.
SELECTION REQUIREMENTS:
This position requires applicants to complete an interview which will include a written exercise and/or a skills assessment test as part of the interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the interview and skills assessment/written exercise will be selected.
THIS POSITION IS EXEMPT FROM THE CAREER SERVICE ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.
City of Chicago Brandon Johnson, Mayor
Applications for this position will be accepted until 11:59 pm CDT on 5/3/2024.
The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.
APPLY HERE:
https://chicago.taleo.net/careersection/100/jobdetail.ftl?lang=en&job=394818
