Training Supervisor

QuadCom 9-1-1

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Contact Information

Address:

QuadCom 9-1-1
505 Elm Ridge Road
Carpentersville, IL 60110

Position Information

Application Deadline:

  • 05/31/24

Salary:

  • $70,645 - $83,869

    Lateral transfers will be based on relevant experience. 

    Benefits Include:

    • Medical and dental insurance with employee contribution
    • Vision covered by the employer
    • Enrollment in the Illinois Municipal Retirement Fund (IMRF)
    • 8 holidays and 2 floating holidays per year
    • Personal time
    • Vacation time that is earned annually 

Population:

  • 68,000

Position Details

Training Supervisor

QuadCom is looking for dedicated 9-1-1 professionals to join our amazing team!

QuadCom is a family-like atmosphere that makes coming to work a great experience! QuadCom seeks fresh perspectives and new ideas as we move forward. If you are a supervisor or have 9-1-1 dispatch experience, this is an opportunity you won't want to miss!

QuadCom is a multi-jurisdictional Police/Fire/9-1-1 Dispatch Center that provides emergency communications to ten police and fire departments/protection districts located in northern Kane County, Illinois. QuadCom also serves as the primary dispatch center for MABAS Division 2.

training supervisor works with the management team to evaluate current processes, implement new systems, and strategize for the future. The supervisor will also work as a telecommunicator on the floor, train new hires, develop monthly continuing education training, track certifications, oversee the workflow in the communications room, and attend communications-related meetings outside of the scheduled shift as necessary.

Requirements:

  • Possess a high school diploma or equivalent
  • Can obtain and maintain required certifications
  • Reside within 35 miles of QuadCom within one year of employment

Preferred:

  • Certified Training Operator Certification
  • Supervisory experience (shift supervisor, team lead, OIC, acting supervisor, etc).
  • Organizational skills 

Pre-employment Process:

The successful candidate must pass an oral interview before a panel of Public Safety Professionals, pass the Director's review, and is subject to a background investigation and psychological exam. Any job offers may be contingent upon a physical examination, including a drug screen and hearing test.

Download an application at:

quadcom911.org

OR

Applications are available for pick up at:

QuadCom 911

505 Elm Ridge Road

Carpentersville, Illinois 60110

Application Deadline:

May 31, 2024

A QuadCom application must accompany all cover letters and resumes for consideration.



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