Telecommunicator (Full-Time Entry Level & Lateral)

West Central Consolidated Communications (WC3)

Interim Executive Director John Krull

Contact Information

Address:

Email:

• jkrull@wccc911.org

Application Deadline:

• NA

Salary:

• Starting: $25.96 - $30.05/hour, DOQ

  An additional salary stipend of $600.00 per year for foreign language skills in Spanish or other desired language(s) is available.

  Telecommunicator Benefits:

  • Paid time off (PTO) 10 vacation days and 4 personal days, 
  • Flexible schedule 12 sick days
  • Group health insurance, vision and dental
  • Represented by Illinois Fraternal Order of Police Labor Council (ILFOPLC)
  • Holiday Pay 12 holidays
  • IMRF pension

  Advancement opportunities include:

  Communications Training Officer (CTO: training of new hires and continuing education of current employees), Lead TC (Lead TC: assists management in administrative and supervisory functions). Additional salary compensation for both positions is available.

Sworn:

• 12

Population:

• 35,000

Position Details

Now Accepting Applications

West Central Consolidated Communications (WC3) is a 24 hour, 7 day a week operation serving 4 Fire/Police/EMS agencies, Brookfield, McCook, North Riverside and Riverside. WC3 is recruiting qualified applicants to join our team.

Telecommunicator job duties include answering 9-1-1 telephones, transmitting vital information to emergency personnel via the radio, relaying information via the Computer-Aided Dispatch terminal, monitoring fire/burglar alarms, and answering administrative and non-emergency lines serving our member agencies and public safety personnel.

Minimum Qualifications: 

Preferred Qualifications: 

How to Apply:

Submit a resume to WC3 at:

jkrull@wccc911.org

Once a resume is received a .pdf fillable WC3 application will be sent electronically to your email.

Candidates with at least 18 months of experience in a State, County, or Municipal 911 center will not be required to take the skills test and will progress straight to the interview stage.

Take and pass an online skills and personality test. After WC3 receives the application, candidates will be notified via email of how to access the online test within 1-2 weeks after applying. Candidates need to regularly check their email (including spam and junk folders) for an email from onlinetesting@invitations.testgenius.com. Candidates will have only 10 days to complete the required online test once notified. There is no cost for taking the test.

Only those candidates who successfully pass all sections of the online skills test, including the typing test (35 WPM or faster), will be reviewed (including a review of their application).  Successful candidates will be invited for a “sit along” in the dispatch center and peer interview at WC3 and the Executive Director.  Post-interview activities will also include a police background check. If selected for the position, post-offer contingencies include a drug screen and physical.

West Central Consolidated Communications is an Equal Opportunity Employer

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