Radio Technician

DuPage Public Safety Communications (DU-COMM)

Contact Information

Address:

Website:

• www.ducomm.org

Phone:

• 630-260-7500

Email:

• HR@ducomm.org

Application Deadline:

• 08/31/24
• @ 4:00 PM or until position is filled

Salary:

• Starting: $92,477 +/-, DOQ

  Benefits:

  • Agency vehicle for business use
  • Paid time off (PTO) of 208 hours each year
  • Group health insurance: HMO 15% employee contribution with PPO options available
  • $40,000 group life insurance
  • IMRF pension

Position Details

DuPage Public Safety Communications (DU-COMM) located in DuPage County Illinois, seeks a highly qualified and motivated person to fill the open position of Radio Technician.

DU-COMM is a large consolidated public safety communications center in Illinois and currently serves forty-five (45) member agencies and over 850,000 residents in DuPage and neighboring counties. DU-COMM receives requests for Police, Fire, and EMS via 9-1-1 and non-emergency lines. DU-COMM processes almost 1 million phone calls each year and over 700,700 calls for service. Municipalities and fire districts work together to provide a high level of service to their citizens in public safety communications. DU-COMM has a staff of 124 and employs 89 full-time 9-1-1 Telecommunicators. The FYE2025 budget is $22.1 million.

The primary responsibility of the Technician is to assist in the installation, maintenance, troubleshooting, and repair of DU-COMM systems including: two-way radio, telephone, microwave, network transport, control, power, alarm, and others at DU-COMM facilities. Provide 1st tier support on all systems within “the four walls” of DU-COMM’s 9-1-1 communication center and radio tower sites. Basic knowledge of facility management: electrical, HVAC, networks, plumbing, and property management is a plus. The Technician must be able to determine the extent of the problem and address in-house, or escalate to a vendor. Additionally, a successful candidate must be able to communicate the issue and the resolution timeline with DU-COMM staff and member agencies.

Candidates:

• Candidates should possess strong analytical, problem solving, mechanical aptitude, and communication skills, as well as the ability to work one-on-one and in a group environment.
• Candidates must have experience with a variety of technology and systems including, but not limited to: basic electrical systems (both alternating and direct current), IP paths, telephone, microwave, and two-way radio. This can be demonstrated with a trade certification or degree in electronics/computer technology, radio, microwave, telephone, or related; or a minimum of two (2) years experience in radio/microwave/telephone technical position.
• Knowledge of public safety radio systems, including analog, digital, conventional, simulcast, and trunking technologies desirable.
• Candidates should also possess knowledge of the latest operating systems and associated software packages.
• BA in an engineering technology, or related field, preferred. 

The Technician shall be required to be part of an On-Call rotation. See Technician job description for minimum and preferred qualifications.

Residency within a reasonable distance of the facility is desired.

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