Position Details
Job ID:
48973
Location:
Evanston, Illinois
Department:
Safety & Security UP Evanston
Job Summary:
The Community Service Officer, depending upon assignment:
- Performs security duties as part of the Residence Hall Security Program
- Performs parking services duties as listed below
- Performs police and transportation service duties or
- Performs fleet maintenance duties as listed below
CSOs may be reassigned to other CSO assignments with or without notice.
Please Note:
- Working environment may be outdoors in extremely cold or warm temperatures.
- Working hours may vary, including overnight hours.
- May be required to work weekends and holidays.
- This position requires a willingness and ability to work outdoors in all seasons in temperatures below 32 degrees and above 90 degrees.
- This position requires a valid driver's license.
- The position also requires the ability to lift and carry up to 25 pounds (frequently) and 40 pounds (occasionally).
Specific Responsibilities:
When assigned to Residence Hall security duties, under the general supervision of the CSO Supervisor:
- Monitors residents, visitors, and vendors entering residence halls
- Reports building problems such as broken doors, locks, and windows or other problems affecting security of the residence halls
- Patrols campus areas on foot or in vehicle, checks for suspicious persons or circumstances and immediately reports same to Communications Center personnel
- Performs security checks and foot patrols of residence halls ensuring entrance doors are locked
- Maintains close working relationship with residents and residence hall staff while enforcing security protocols
- Assists with community policing efforts such as crime prevention talks, distributes literature and schedules events
- Completes written reports
- Works special events and security assignments
- In all cases, immediately reports suspicious activity to Communications Center personnel
- Performs other duties as assigned
When assigned to Parking Enforcement duties, under the general supervision of the Transportation & Parking Director:
- Issues citations, boots and tows vehicles
- Performs parking office duties when assigned including selling parking permits, enters permit data and violations and performs related clerical duties
- May operate only departmental non-emergency vehicles and is responsible for general condition and cleanliness of assigned vehicle
- Performs vehicle lockouts and jump starts
- May assist in traffic direction duties by blocking vehicle access to campus roads and driveways
- Performs other duties as assigned
When assigned to police and transportation services, under the general supervision of the Commander:
- Assists with community policing efforts such as crime prevention talks, equipment set-up, distributes literature and schedules events
- Completes written reports
- Sorts and compiles statistical records
- Performs security or firewatch posting as necessary
- Performs office and vehicle lockouts
- Transports reports, documents, and bond money to circuit court as required
- Provides relief for certain frontline and office administrative staff, as needed
- Performs various errands for department or University business
- Performs other duties as assigned
When assigned to fleet maintenance, under the general direction of the Commander or Shift Supervisor:
- Makes vehicle inspections to ensure proper equipment and operation, performs equipment inventory and minor repairs, and transports department vehicles for service, repair, equipment installation, and cleaning
- Assists in traffic control and direction and special event parking and staffing
- Aids and provides direction to students, faculty, staff, and guests, as necessary
- Performs other duties as assigned
Minimum Qualifications:
- High school diploma or the equivalent combination of education, training, and experience from which comparable skills can be acquired
- Ability to read, write, and speak English clearly and correctly
- Knowledge of proper use and care of radio, radio equipment, ticket writers, telephone, and computer and CCTV systems
- Ability to handle and prioritize events occurring simultaneously
- Possession of a valid driver's license in state of residency and ability to operate a motor vehicle in a safe manner at all times
- Ability to successfully complete a field training program and six month probationary period
- Ability to satisfactorily complete a written exam to evaluate ability to perform successfully in the position
- Ability to satisfactorily complete a comprehensive psychological exam administered by a licensed psychologist, and a financial and criminal background investigation completed by University Police, including criminal history/fingerprinting check and driving records check
- Ability to pass drug screening
- Ability to establish and maintain satisfactory working relationships with peers, supervisors, students, faculty, staff, local police, and the general public
- As per University policy, this position requires a criminal background check
- Successful applicants will need to submit to a criminal background check prior to employment
Preferred Qualifications:
- Some college or military experience
- Previous experience in a law enforcement, public safety, or security organization
Please apply online at:
https://careers.northwestern.edu/psp/hr857prd_er/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=48973&PostingSeq=1
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The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.
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