911 Telecommunicator

The successful applicant:

• Shall possess a high school diploma or the equivalent, proficient computer skills, the ability to communicate well under stressful conditions, the ability to multi-task, and obtain knowledge of the City of Salem and the County of Marion's geography.
• Shall also have the ability to obtain LEADS and Emergency Medical Dispatch (EMD) certification.
• Must pass a pre- employment police background check, drug screen, medical exam, and psychological exam. 

The application process, along with the completed application, also requires applicants to undergo a skills test that will showcase a person's typing skills, memory recall, knowledge of directions, as well as the ability to multi-task. There will be an oral interview for those who pass the testing.

The successful applicant will be assigned to a communications field training officer at the beginning of employment to assist with learning the duties and responsibilities.

Duties and Responsibilities:

• Use a computer-aided dispatch and GIS mapping system.
• Receive emergency calls from the public requesting police, fire, medical, or other emergency services.
• Determine the nature and location of an emergency, determine priorities, and dispatch police, fire, ambulance, or other emergency units as necessary and in accordance with established procedures.
• Receive and process 911 emergency calls, maintain contact with all units on assignment, maintain status and location of police, fire, and EMS units, and maintain accurate records.
• Other duties include the ability to:
• monitor direct emergency alarms
• answer non-emergency calls for assistance
• enter, update, and retrieve information from a variety of computer systems
• receive requests for more information regarding vehicle registration, driving records, and warrants
• provide pertinent data
• monitor several complex public safety radio frequencies
• operate a variety of communications equipment including radio consoles, telephones, and computers systems 

Applicants will be required to work in a fast-paced, high stress environment within a team setting. The 911 PSAP is always open. Employees work day, evening, night shifts, and/or combinations of the three. Weekends and holidays are also included in those shifts. There may be mandatory overtime as well. Required annual training will be provided.

Applications are available to be picked up at:

Salem Police Department

201 S. Rotan Avenue

OR

The application can be downloaded online at:

www.salemil.us

OR

APPLICATION

All applications must be submitted before end of business hours on Friday, October 25, 2024 to:

City Clerk Tabitha Meador

Salem City Hall

101 S. Broadway Avenue

OR

Via email at:

cityclerk@salemil.us