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Emergency Communications Operator

QuadCom 9-1-1

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Contact Information

Address:

QuadCom 9-1-1
505 Elm Ridge Road
Carpentersville, IL 60110

Phone Number:

  • 847-428-7015

Fax Number:

  • 847-428-8788

Position Information

Application Deadline:

  • NA

Salary:

  • Starting: $46,633.60

    Benefits Include:

    • Medical and Dental Insurance (with employee contribution)
    • Enrollment in the Illinois Municipal Retirement Fund
    • Holidays
    • Personal days
    • A competitive vacation package


Position Details

QuadCom is currently accepting applications for the position of Emergency Communications Operator.

QuadCom is a multi-jurisdictional, Police/Fire/9-1-1 Dispatch Center that provides emergency communications to ten municipal police and fire departments/fire protection districts located in northern Kane County, Illinois. QuadCom utilizes a Vesta 911 Telephone System, Motorola MCC7500 Radio Console System, and Tyler Computer Aided Dispatch System.

Emergency Communications Operator duties include efficient and prompt dissemination of information through monitoring and answering all emergency and administrative phone lines, radio frequencies, alarm board, and any other equipment as required for the function of QuadCom.

QuadCom has a 5-2/5-3 8.5 hour work day schedule for full time staff. After training an employee is assigned to a permanent shift that is bid annually with day off keys.

Qualifications:

  • A Successful candidate will possess a strong work ethic as well as a sense of responsibility to the safety of the public and agency members working in the field.
  • The ability to maintain a good rapport with member agencies and with team members is essential.
  • Strong candidates will be able to make decisions independent of prevalent opinions within the room. 

Requirements:

  • Must be 21 years of age
  • Must possess a high school diploma or equivalent
  • Must reside within 35 miles of QuadCom within one year of hire 

Pre-employment Process:

The successful candidate must pass the CritiCall test, Comprehensive Personality Profile, oral interview, background investigation, psychological exam, and is subject to the Director's review. Any job offers are contingent upon a physical examination including a drug screen and hearing test.

Applications may be downloaded from:

http://quadcom911.org/

OR

Picked up anytime at:

QuadCom 9-1-1

505 Elm Ridge Road

Carpentersville, IL 60110

847-428-8784

All Cover Letters and Resumes must be accompanied by a QuadCom Application to be considered.



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