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Emergency Dispatcher

Monterrey Security

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Contact Information

Address:

Monterrey Security
2232 S. Blue Island Avenue
Chicago, IL 60608

Phone:

  • 773-843-0434

Position Information

Application Deadline:

  • NA

Salary:

  • $35.00/hour

    Full and part time schedules available in 12 hour shift format.

    Position includes benefits package.


Position Details

Now Hiring: Emergency Services Dispatcher - Security Operations Center

Located near Romeoville/Lemont, IL 60441

We are seeking highly motivated and qualified candidates with background in emergency dispatching-whether from traditional public agencies (Law Enforcement, Fire, EMS) or from private-sector roles supporting public safety and critical operations.

Ideal candidates may have experience in areas such as:

  • Private ambulance dispatch
  • Security command posts or control centers
  • Private weather monitoring centers
  • Critical infrastructure dispatch (utilities, transit, etc.)
  • Hospital-to-ambulance radio coordination 
  • Public works operations centers
  • Armored car/logistics dispatch
  • Special event command and radio coordination
  • Public assembly facilities (stadiums, arenas) with PA and radio comms
  • Community Emergency Response Teams (CERT)
  • Municipal emergency management support roles

Position Overview:

As a Dispatcher in our Security Operations Center, you will be responsible for:

  • Coordinating and deploying security personnel
  • Receiving and triaging calls
  • Monitoring alarms, surveillance systems, and other detection technologies
  • Ensuring timely, accurate responses to incidents

Core Responsibilities

  • Maintain continuous communication with field personnel and partner agencies
  • Document all incidents and dispatch activity with accuracy
  • Collaborate with internal security teams and external response entities
  • Support emergency and non-emergency operations with professionalism and urgency

Key Skills and Qualifications:

  • Communication: Clear, calm, and effective verbal and written skills for relaying instructions and documenting events.
  • Problem-solving: Ability to assess evolving situations and dispatch appropriate resources efficiently.
  • Attention to Detail: Accurate log keeping and procedural adherence are essential.
  • Time Management: Stay organized and prioritize under pressure, especially during peak activity.
  • Technical Skills: Comfortable with dispatch software, alarm monitoring systems, radios, and CCTV platforms.

This position is ideal for individuals who thrive in a fast-paced environment and bring real-world dispatch or coordination experience from either public or private sector emergency operations.

Join our team and help safeguard people, property, and mission-critical operations.

To Apply:

https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883c69520a6c801955c4654ab0df5&id=8a78839f95f8533f01964aa64d484e91&source=&lang=en



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