Emergency Dispatcher

Monterrey Security

Contact Information

Address:

Website:

• www.monterreysecurity.com

Phone:

• 773-843-0434

Email:

• careers@monterreysecurity.com

Application Deadline:

• NA

Salary:

• $35.00/hour

  Full and part time schedules available in 12 hour shift format.

  Position includes benefits package.

Position Details

Now Hiring: Emergency Services Dispatcher - Security Operations Center

Located near Romeoville/Lemont, IL 60441

We are seeking highly motivated and qualified candidates with background in emergency dispatching-whether from traditional public agencies (Law Enforcement, Fire, EMS) or from private-sector roles supporting public safety and critical operations.

Ideal candidates may have experience in areas such as:

• Private ambulance dispatch
• Security command posts or control centers
• Private weather monitoring centers
• Critical infrastructure dispatch (utilities, transit, etc.)
• Hospital-to-ambulance radio coordination 
• Public works operations centers
• Armored car/logistics dispatch
• Special event command and radio coordination
• Public assembly facilities (stadiums, arenas) with PA and radio comms
• Community Emergency Response Teams (CERT)
• Municipal emergency management support roles

Position Overview:

As a Dispatcher in our Security Operations Center, you will be responsible for:

• Coordinating and deploying security personnel
• Receiving and triaging calls
• Monitoring alarms, surveillance systems, and other detection technologies
• Ensuring timely, accurate responses to incidents

Core Responsibilities

• Maintain continuous communication with field personnel and partner agencies
• Document all incidents and dispatch activity with accuracy
• Collaborate with internal security teams and external response entities
• Support emergency and non-emergency operations with professionalism and urgency

Key Skills and Qualifications:

• Communication: Clear, calm, and effective verbal and written skills for relaying instructions and documenting events.
• Problem-solving: Ability to assess evolving situations and dispatch appropriate resources efficiently.
• Attention to Detail: Accurate log keeping and procedural adherence are essential.
• Time Management: Stay organized and prioritize under pressure, especially during peak activity.
• Technical Skills: Comfortable with dispatch software, alarm monitoring systems, radios, and CCTV platforms.

This position is ideal for individuals who thrive in a fast-paced environment and bring real-world dispatch or coordination experience from either public or private sector emergency operations.

Join our team and help safeguard people, property, and mission-critical operations.

To Apply:

https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883c69520a6c801955c4654ab0df5&id=8a78839f95f8533f01964aa64d484e91&source=&lang=en

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