Telecommunicator (Experience preferred)

West Central Consolidated Communications (WC3)

Contact Information

Address:

Website:

• www.riverside.il.us/481/West-Central-Consolidated-Communications

Phone:

• 708-404-8033

Email:

• bgutschick@wccc911.org

Application Deadline:

• 07/01/25

Salary:

• Starting: $26.74 - $44.26/hour, DOQ

  An additional salary stipend of $600.00 per year for foreign language skills in Spanish or other desired language(s) is available.

  Telecommunicator Benefits:

  • Paid time off (PTO) 10 vacation days and 4 personal days 
  • Flexible schedule 12 sick days
  • Group health insurance, vision and dental
  • Represented by Illinois Fraternal Order of Police Labor Council (ILFOPLC)
  • Holiday Pay 12 holidays
  • IMRF pension
  • Potential opportunity for alternate shift schedule (i.e., 12-hour shifts) in 2026

  Advancement opportunities include:

  • Communications Training Officer (CTO: training of new hires and continuing education of current employees) with additional pay when training employees
  • Lead TC (Lead TC: assists management in administrative and supervisory functions) with additional stipend

Sworn:

• 90

Population:

• 35,000

Position Details

West Central Consolidated Communications (WC3) is a 24-hour, 7 day a week operation serving 4 Fire/Police/EMS agencies, Brookfield, McCook, North Riverside and Riverside.

WC3 is recruiting experienced and qualified applicants to join our team.

Telecommunicator job duties include:

• Answering 9-1-1 telephones
• Transmitting vital information to emergency personnel via the radio
• Relaying information via the Computer-Aided Dispatch terminal
• Monitoring fire/burglar alarms
• Answering administrative and non-emergency lines serving our member agencies and public safety personnel 

Minimum Qualifications:

Preferred Qualifications:

How to Apply:

APPLICATION

Submit an application and resume to WC3 at:

bgutschick@wccc911.org

by July 1

Once the resume and application are received and reviewed, candidates may be required to take and online a skills test. Candidates with at least 18 months of experience in a State, County, or Municipal 911 center will not be required to take the skills test and will progress straight to the interview stage.

Candidates Needing Skill Test:

• Take and pass an online skills and personality test. After WC3 receives the application, candidates will be notified via email of how to access the online test within 1-2 weeks after applying.
• Candidates need to regularly check their email (including spam and junk folders) for an email from onlinetesting@invitations.testgenius.com. Candidates will have only 5 days to complete the required online test once notified. There is no cost for taking the test.
• Only those candidates who successfully pass all sections of the online skills test, including the typing test (35 WPM or faster), will be reviewed (including a review of their application). 
• Successful candidates may be invited for a “sit along” in the dispatch center and peer interview at WC3 and the Executive Director.  Post-interview activities will also include a police background check. If selected for the position, post-offer contingencies include a drug screen and physical.

West Central Consolidated Communications is an Equal Opportunity Employer

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