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Telecommunicator - Entry Level

DuPage Public Safety Communications (DU-COMM)

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Contact Information

Address:

DuPage Public Safety Communications (DU-COMM)
420 N. County Farm Road
Wheaton, IL 60187

Phone:

  • 630-260-7500

Fax:

  • 630-924-9280

Position Information

Application Deadline:

  • 11/12/19
  • (Registration Deadline)

Salary:

  • Telecommunicators have a starting salary of $53,352 with an increase to $56,576 after successfully completing 6-9 months of training.  The current union contract pay scale allows for a top salary of $84,906 after eight years of service if you are a cross trained Telecommunicator.

    Telecommunicator Benefits:

    • Paid time off (PTO) of 208 hours each year once phone certified
    • Group health insurance: HMO 14% employee contribution with PPO options available
    • $30,000 group life insurance
    • IMRF pension
    • Represented by Illinois Fraternal Order of Police Labor Council (ILFOPLC)
    • Telecommunicator starting rate is $26.29 per hour

    Advancement opportunities include: TCIII (Cross-trained on both police and fire dispatching), Communications Training Officer (CTO: training of new hires and continuing education of current employees), Lead TC (Lead: assists Communications Management in administrative and supervisory functions) and Language Operator (LNG: bi-lingual in specified languages: Spanish, Polish, Farsi, Vietnamese or Mandarin).


Position Details

Now Accepting Applications
9-1-1 Telecommunicators
Wheaton, IL (Full-time)

DuPage Public Safety Communications (DU-COMM) is among the largest consolidated 9-1-1 communications centers within the state of Illinois. DU-COMM is a 24 hour, 7 day a week operation serving 44 Fire/Police/EMS agencies throughout DuPage County. DU-COMM is recruiting qualified applicants to join our team.

DU-COMM may be the right place for you if:

  • If you crave a fast-paced multi-tasking position that will test your skills and abilities.
  • You are looking for a rewarding career where you can help someone every day.
  • You are looking for an employer who provides stability, continuing training, challenges and opportunities. 

Telecommunicator job duties include:

  • Answering 9-1-1 telephones
  • Transmitting vital information to emergency personnel via the radio
  • Relaying information via the Computer-Aided Dispatch terminal
  • Monitoring fire/burglar alarms
  • Answering administrative lines serving the police/fire personnel 

Requirements:

  • Applicants must be at least 18 years of age
  • Applicants must have a High School Diploma or Equivalent
  • Applicants must be able to accurately type at least 35 wpm
  • Applicants must be able to pass the applicant testing, full police background investigation, polygraph, psychological exam and medical screenings
  • Schedule flexibility and multi-tasking are fundamental 

Employees will rotate on all 3 shifts during their first 2 years, therefore all applicants must have the ability to work any of the 3 shifts, weekends and holidays along with overtime that maybe mandatory.

How to Apply:

Register at:

www.ducomm.org

OR

At our new facility:

420 N. County Farm Road

Wheaton, IL 60187

prior to November 12, 2019 at 3 PM

There will be a Mandatory Orientation and Group Testing meeting scheduled for the evening of November 18, 2019 that all applicants must attend. You will be notified, via email, of the orientation/testing time and location 3 days prior to the event. Please make sure you regularly check your email (and spam folders) for email communications from DU-COMM.



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